Old P7 3pack and new P7 3pack not compatible

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Old P7 3pack and new P7 3pack not compatible

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Old P7 3pack and new P7 3pack not compatible
Old P7 3pack and new P7 3pack not compatible
2019-09-15 14:17:25
Model: Deco P7  
Hardware Version:
Firmware Version:

Good afternoon, 

 

I had 3 deco P7 installed. 

On the label I can see EU V1.0

 

I bought a new 3pack but all 3 P7 aren't recognize from old.

Label EU V1.1

 

what can I do to solve the problem? 

 

Thank

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#1
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3 Reply
Re:Old P7 3pack and new P7 3pack not compatible
2019-09-16 02:05:31

@Ioigor 

 

Theoretically, the different hardware version of Deco P7 are compatible with each other. 

 

Is there any error message that indicates the new Deco P7 cannot be recognized? 

 

You can turn on the main Deco only and connect the new Deco to the main one by wired cable directly and ensure that the led is flashing blue.

 

Or you can swap different new Deco to add first.

 

May it work and have a good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Old P7 3pack and new P7 3pack not compatible
2019-09-16 14:10:09

@Kevin_Z 

 

I try all walkthrough from your site.
Deco P7 V1.0 work great alone, also P7 V1.1.
When I try to put together in the same wi-fi network app never found a new P7.

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#3
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Re:Old P7 3pack and new P7 3pack not compatible
2019-09-17 01:57:00

@Ioigor 

 

Thanks for your reply.

 

May I know which step you get stuck when you add the new slave Deco P7? You can show us a screenshot of it. 

 

If the new Deco P7 cannot be found on the Deco app, have you ever tried  to connect the slave Deco to the main Deco by wired cable to add it? 

 

Besides, you can try to reinstall the Deco app or change another smart phone to give it a go.

 

Any updates, please let us know.

 

May it help and have a good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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