TL-WR941HP Problem

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TL-WR941HP Problem

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TL-WR941HP Problem
TL-WR941HP Problem
2019-09-18 05:23:56 - last edited 2019-09-18 05:25:38
Model: TL-WR941HP  
Hardware Version: V2
Firmware Version:

Hi

I Have TL-WR941HP Router and my problem is

all devices connect with this router is good and net is normall

Except one device ( samsung tab A6) connect with router for 5 -- 10 min  and after that there is no internet 

Note: my tab ( samsung A6 ) work normally on Other routers

 

<<<<<<<<<<<<<<<<<<<<<<<<<<<<< PLZ Help >>>>>>>>>>>>>>>>>>>>>>>>>>>

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#1
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7 Reply
Re:TL-WR941HP Problem
2019-09-18 08:50:00

@Raed 

 

Cause all devices work well except the samsung tab A6, the router should be working fine, while we can do some troubleshooting first; 

 

Please click here to check the IP and gateway of the tablet when it stops working. 

 

And please try to forget the profile and reconnect to the TP-Link wifi to give it a go.

 

Besides, you can assign a static IP for the samsung tab to give it a go. 

 

Good day. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:TL-WR941HP Problem
2019-09-18 09:00:15

@Kevin_Z 

 

i tray to chang router ip from 192.168.0.1 To 192.168.3.1 and same problem my tab still connect to the net for 5--10 min and then no internet in it but the wifi icon in tab still ther

what your advice sir to do or chang ip ???

Kevin_Z wrote

@Raed 

 

Cause all devices work well except the samsung tab A6, the router should be working fine, while we can do some troubleshooting first; 

 

Please click here to check the IP and gateway of the tablet when it stops working. 

 

And please try to forget the profile and reconnect to the TP-Link wifi to give it a go.

 

Besides, you can assign a static IP for the samsung tab to give it a go. 

 

Good day. 

 

 

 

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#3
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Re:TL-WR941HP Problem
2019-09-18 10:52:56

@Raed 

 

Please click here to get the instruction to remove the profile and reconnect to the TP-Link wifi. 

Note: Here we take Windows 10 as example.

 

To assign a static IP for the tablet, you can refer to the instruction below.

https://www.tp-link.com/support/faq/41/ 

 

Besides, please ensure that the firmware of TL-WR941HP is up to date.

 

Per  I said before, you can give samsung a call to get some help cause they are more professional about their product.

 

Good day. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:TL-WR941HP Problem
2019-09-18 15:00:33

 

@Kevin_Z 

 

why i call samsung? 

I told you this tab work normally on other router ? 

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#5
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Re:TL-WR941HP Problem
2019-09-19 06:20:33

@Raed 

 

I do believe what you said that the tablet works well with other routers, while per you said, all other devices work well with the TL-WR941HP except the tablet, and it is just a troubleshooting method. They are more professional about their product, I think they can give you some helpful suggestion as well.

 

Besides, there are some other suggestion mentioned on my last reply, you can give it a go.

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:TL-WR941HP Problem
2019-09-20 09:15:34

Any Help ???? 

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#7
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Re:TL-WR941HP Problem
2019-11-05 23:26:46
I suggest you check this app and verify what change with the connectivity. If you can ping the router and another tests. https://play.google.com/store/apps/details?id=com.ddm.iptools Check if the Samsung smart lan switch if turned on. Have you some app to do battery economy on tab?
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#8
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