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Samsung Smart TV, no internet.

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Samsung Smart TV, no internet.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Samsung Smart TV, no internet.
Samsung Smart TV, no internet.
2019-09-25 04:23:31
Model: AP500  
Hardware Version: V4
Firmware Version: V4

Region : Netherlands

Model : TL-WA850RE

Hardware Version : V3

Firmware Version :

ISP : ziggo

Hi hope you can help me out.

My setup;

Main router: TL-WR1043ND
Extender: TL-WA850RE
TV: Samsung Smart TV UE32F5500 connected by ethernet

What is the ideal setup?

If I connect my macbook via ethernet to the extender everything works fine.
If I connect my TV via ethernet to the extender I get an IP but no internet.

Not sure if this is an common issue, every usefull tip is more then welcome.

 

Sally

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Re:Samsung Smart TV, no internet.
2019-09-26 06:53:54

@Sallybui123 

 

Hello, from your descirption, the pc can get internet from the extender, that means the TL-WA855RE should be working well; we can do some troubleshooting first. 

 

1. With TV connected to the main router by wired cable directly, does it work？ And is there any other settings have been done on the main router to make it work? Like port forwarding or VLAN?

 

2. With TV connected to the extender, please check its IP address and gateway; 

 

3. Besides, you can give a call to the TV tech support to get some suggestion cause they are more professional about their own devices. 

 

Good day. 

 

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