How to fix the problem of lost. Connection
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Some time it lost the connection how to fix it please
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Hello, for the unstable connection issue, we need do more troubleshooting to locate and fix the issue.
May I know who is your ISP?
What is the light status of the TL-WR941HP when the connection drops out? Can you get internet from it via wired cable at that time?
Please connect your device to the modem directly to do a comparison test as well.
Note: Please check the IP address and default gateway with your devices connected to the modem/router separately and show me the status-details page.
https://www.tp-link.com/en/support/faq/838/
At that time, please login to the web UI of the TL-WR941HP and take a full screenshot of the status page; and go to system tools-system log to save and export it to us.
Besides, please follow the instruction below to do some test and tell me which case you belong to.
https://www.tp-link.com/en/support/faq/2237/
Good day.
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