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Can't install/uninstall T2U driver/utility on Win 10 laptop

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Can't install/uninstall T2U driver/utility on Win 10 laptop

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Can't install/uninstall T2U driver/utility on Win 10 laptop
Can't install/uninstall T2U driver/utility on Win 10 laptop
2019-10-07 09:52:14
Model: Adapter  
Hardware Version: V1
Firmware Version:

I have tried to install the driver and utility, but have run into problems.

 

I tried to install driver - it hung at 40%. Now cannot detect the TsU, but if I try to reinstall tells me to ininstall previous version. However running uninstall hangs at about 40% (again!).

 

Tried to install the Utility. This hung ay 33%.

 

Both utility and driver were downloaded from TP-Link support site, as laptop has no DVD drive.

 

OS is Windows 10 v 1903 Build 18362.388

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3 Reply
Re:Can't install/uninstall T2U driver/utility on Win 10 laptop
2019-10-09 05:47:07

@RogerE 

 

Please go to control panel-programs and features to verify whether you can see the Archer T2U, if so you can uninstall it.

 

Besides, please go to computer management-device manager-network adapter page, double click the TP-Link USB adapter and tell us the device status. 

 

Meanwhile, do you want to configure it as the softAP to install the utility? If so, it is suggested to use the mobile hotspot on Windows 10 to do that. 

https://www.tp-link.com/support/faq/2021/

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Can't install/uninstall T2U driver/utility on Win 10 laptop
2019-10-09 08:51:46

@Kevin_Z 

 

Thanks for the reply.

 

Eventually I managed to install both, but it meant waiting a couple of hours for each to be installed/deleted, and also pressing the X on the dialogs, and then answering no if I wanted to abort the operations.

 

However now I get a "USB device not recognised" whenever I plug-in the adaptor.

 

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Re:Can't install/uninstall T2U driver/utility on Win 10 laptop
2019-10-10 10:22:04

@RogerE 

 

Try to restart the computer and change another USB port to verify whether it can be detected. 

 

If possible, you can change another computer to give it a go. 

 

Still the same, please show us a screenshot of the error message you saw. 

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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