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M7350 restarts frequently after 2-3 hours of usage?

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M7350 restarts frequently after 2-3 hours of usage?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

comfy

2019-10-12 16:45:02 - last edited 2020-01-11 11:40:42

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Registered: 2019-10-12

M7350 restarts frequently after 2-3 hours of usage?

2019-10-12 16:45:02 - last edited 2020-01-11 11:40:42

Model: M7350

Hardware Version: V5

Firmware Version: 1.0.9 Build 180727 Rel.1065n

As stated in the thread title - my M7350 which is connected to my PC via USB frequently restarts itself after 2-3 hours of using it.

Sometimes the restart even happens after 10-30 minutes of using it. It's a pain to deal with. Sometimes it works flawlessly for a few days straight.

What could be the reason? I'm using a USB 3.1 port to maintain the highest possible bandwidth and power passthrough for the device so that can't be an issue.

Greetings,

comfy

1 Accepted Solution

Kevin_Z

2019-10-14 08:03:06 - last edited 2020-01-11 11:40:42

Posts: 21782

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Re:M7350 restarts frequently after 2-3 hours of usage?-Solution

2019-10-14 08:03:06 - last edited 2020-01-11 11:40:42

@comfy

Hello, try to upgrade the firmware to the latest one and give it a go.

https://www.tp-link.com/support/download/m7350/v5/#Firmware

Then please verify whether it works.

Still the same, please provide more information about it, like any specific symptom.

Good day.

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