Archer AX6000 5Ghz stops working after app. 1 day
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi,
I just bought a Archer AX6000 router. I'm having trouble with the 5 Ghz band. After a clean start up of the router the 5Ghz works fine. I have laptop, 2 phones and a tablet that can all connect to it. But after a day or so the connection is lost and I can't reconnect. The 5Ghz network is intermittend down. So, when scanning for networks sometimes the 5Ghz network is visible, but then dissapears again. This happens on all 4 devices, which make believe that the origin of the problem is with the router.
In a wifi analyzer app I see the same thing. The 5Ghz network is there, and then it isn't. Then it's back again and then it's gone again.
I updated the firmware to the latest available version, which is version 1.0.6.
Any ideas on how to solve this? Or should I return it?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
hello, your issue is actually not the same; the beta firmware is for the wireless unstable connection, while you even lose WAN connection.
Cause they are different, we will do further analysis on another post you attached and try to figure it out.
Good day.
- Copy Link
- Report Inappropriate Content
@Kevin_Z hope you and friends are safe from the virus. There is any spected date to this upgrade? Indeed, the connection issue is gone but I observed the router is operating hotter, is it related to this firmware? I will conduct some tests and come with more solid results.
- Copy Link
- Report Inappropriate Content
Hello, thanks for your kindness. We are all good now, and the engineers are still working on it; any updates, we will notify you.
Back to your case, below is the related information. Try to locate it in an open area and use the original power adapter.
You can conduct more test and keep me posted.
Good day.
| onment | Operating Temperature: 0℃~40℃ (32℉ ~104℉) Storage Temperature: -40℃~70℃ (-40℉ ~158℉) Operating Humidity: 10%~90% non-condensing Storage Humidity: 5%~90% non-condensing |
|---|
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Pressure on Tp-link, all of us users of this high end router want stable firmware now!
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hello, you can choose standard and do not enable priority settings, then the QoS won't take effect; it can be regarded as disabled.
For the unstable issue, our engineers are working on it, any updates, we will let you know immediately.
Thanks for your kindly understanding and support in advance and have a nice day.
- Copy Link
- Report Inappropriate Content
Hello, we need to decompress the zip file first to get the bin. file and the bin.file is what we need to upload and install the firmware.
You mentioned that the router does not understand the bin file either, could you please provide more information? Any error message?
- Copy Link
- Report Inappropriate Content
@Kevin_Z I managed to resolve the Qos issue, now we are looking forward to the final Firmware.
- Copy Link
- Report Inappropriate Content
@Mrshopguru2020 plz, kickban this guy..... How pathetic
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 104647
Replies: 351
Voters 1
