Home Network Community > All Threads > Printer no longer seen on network
< All Threads

Printer no longer seen on network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Printer no longer seen on network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Printer no longer seen on network
Printer no longer seen on network
2019-11-17 15:00:02
Model: Deco P7  
Hardware Version:
Firmware Version: 1.3.1

Hi

 

Since the latest FW update (not 100%sure this is the root cause), I can no longer see my Brother DCP-9020CDW printer on the network.

However, I can see from the Android app that the printer is connected to the Deco P7 next to it but it does not have an IP adress ("UNKNOWN").

I tried to reconnect to the wifi mesh network and connection seems successfull from printer side but still no IP allocated. 

I also tried to disable the mesh functionnality with no result.

 

Deco P7 is configured in  AP mode.

 

Any idea what is going on?

 

Thanks in advance for your help

 

Jimmy

  0      
 
  0      
 
#1
Options
1 Reply
Re:Printer no longer seen on network
2019-11-18 03:17:27

@JimmyFr 

 

Hi Jimmy, 

 

The IP addresses of the clients will be assigned by the main router when the Deco P7 works in AP mode. 

 

Try to connect the printer to the main router directly bypass the Deco P7 and verify whether it can obtain valid IP address. 

 

And you can try to forget the network profile on the printer and reconnect it to the Deco's wifi network. 

 

Besides, you can contact the tech support of the printer to get some help.

 

May it help. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 656

Replies: 1

Related Articles
Printer not seen from wired devices
305 0
P7 seen as M5
665 0
Will extender with different SSID be seen on same network?
748 0
Devices not seen over wireless network
467 0
Powerline adaptor seen as different network
357 0
Network printer connection issues
806 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.