Deco M5 wi-fi speed issue
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Just installed the system. Experiencing wifi speed issues. Wired to main deco - 150mbps, wireless within 3ft from the main deco - 70mbps.
I did a thural test using my laptop and a speed test of my internet service provider website (http://speedtest.cannettel.com/). I used exactly the same set-up for wireless and wired tests. Three measurements for each condition. All three wired test measurements showed approx 150mbps speed. All three wireless test measurements approx. 70mbps.
I run a quick wireless test on my phone and got something similar, but less consistent (20-60mbps). The Deco M5 anti-virus was turned off in order to eliminate possibilities of it slowing the wifi down. A couple of quick tests using DECO app wi-fi speed test feature - also showed the same results (apprx. 70mbps).
I run another test - enabled wi-fi on my modem (Hitron - CGN3). Both phone and laptop measured 150mbps when connected to the modems wifi network. Any ideas of what can be causing the issue? Otherwise, I will have to return the system.
Please see my answers below:
1. My case is very simple. Coaxial cable ->Modem Hitron CGN3U -> main Deco M5 -> laptop or phone
2. Wired to main Deco - 1.0Gbps; Wireless - 150Mbps (See attached screenshots)
3. See attached
4. Tried, the same speed loss issue observed. I also tried turning off 2.4G, but it did not help (see screenshots)
Hi community
I´m experiencing even worse situation from the ones I´ve read above.
It has been installed past monday by my internet provider the Deco M5
From my main router I can get the speed as per contract 200 Mbps download and 20-30 Mbps upload (see pic below).
3 Deco devices distributed by 3 home floors and main Deco device connected via cable to router on top floor.
Main Deco only gives a speed of 0,3 Mbps download and 0,3 Mbps upload ( see pic below ). Of course the other 2 have even lower values than these ones.
2 times the technicians were called to fix the issue but no improvements were achieved and I'm sure these are not acceptable values. I want to belive that it was lack of knowledge by technicians that couldn´t solve the issue but for sure there might be a good reason for it and a solutiuons to have it working on acceptable level.
Much appreciate if I can get some support on this
#StaySafe