Archer C5w v4: Miscellaneous problems with Archer C5w v4

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Archer C5w v4: Miscellaneous problems with Archer C5w v4

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C5w v4: Miscellaneous problems with Archer C5w v4
Archer C5w v4: Miscellaneous problems with Archer C5w v4
2020-01-11 21:44:36 - last edited 2020-01-17 01:08:16
Model: Archer C55  
Hardware Version: V4
Firmware Version: 3.16.0 0.9.1 v6021.0 Build 181203 Rel.55736n

My Archer C5w v4 when Enabled Bandwidth Control, limits Wan speed to 100MB, even adding 512000 (which measures in Kbps) in the Up and Down field, as it handles a Gb interface router, creating a firmware error, how to solve?

No help fields that can assign values up to 1000000, but unfortunately still report the value and limit to Wan at 100MB.

Note: I did not find the correct model for selection, so informed at the beginning of the problem.

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Re:Archer C5 v4: Miscellaneous problems with Archer C5 v4
2020-01-12 13:17:25
Bypass the router and connect the same device (PC) direct to the modem and check your speeds. It could be the PC, modem or ISP that has the limit. If good speed, reconnect the router and power cycle the modem, router and PC and retest. Be sure to use good cables. Is firmware up to date? Do a factory reset and re-enter your settings.
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Re:Archer C5 v4: Miscellaneous problems with Archer C5 v4
2020-01-14 11:03:08

@gilzinho 

 

Hello, thanks for your requesting. Considering the Archer C5 V4 is a customized device based on ISP's specific network request. 

 

We need check some datasheets to give you a specific answer. So please wait a while.

 

Have you ever contacted ISP to verify whether there is a new firmware available to update?

 

Besides, could you please show us a screenshot of the error message? 

 

Good day. 

 

 

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