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Archer AX6000 openVPN connection stops working after regenerating certificate

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Archer AX6000 openVPN connection stops working after regenerating certificate

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Archer AX6000 openVPN connection stops working after regenerating certificate
Archer AX6000 openVPN connection stops working after regenerating certificate
2020-01-31 06:02:26
Model: Archer AX6000  
Hardware Version: V1
Firmware Version: 1.0.6 Build 20190822 rel.26396(5553)

hi,

 

I've configured VPN with the following settings: 

 

and it was working at first, but after I generated a new Certificate and exported the configuration file, I can no longer connect to the openVPN server.

I've tried restarting the router, regenerating the certificate again, switching to UDP and to another port, but non of which worked.

 

I tried checking if the port is opened using putty and online port scanner tools, both shows that the port is not opened.

I also don't see any entries in system log related to VPN startup and thus I have no way to troubleshoot.

 

The last option for me is to reset the router to factory settings and try again, but that means down time and loosing all the configurations (I know there is a backup and restore function, but I'm not sure if it will also restore the broken openVPN settings)

 

Can TPLink support kindly provide some assistance?

 

Thanks

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#1
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5 Reply
Re:Archer AX6000 openVPN connection stops working after regenerating certificate
2020-02-02 11:25:14

@hint 

 

Hello, we have released a beta firmware which you can install to verify whether it works.

 

Our engineer will email you the download link of the beta firmware; and you can take some time to test its performance.

 

May it help.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Archer AX6000 openVPN connection stops working after regenerating certificate
2020-02-03 03:51:46

@Kevin_Z 

 

noted. thank you.. still waiting for the link though. 

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#4
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Re:Archer AX6000 openVPN connection stops working after regenerating certificate
2020-02-07 08:58:09

@Bandee 

 

Okay, we will send it to you.

 

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#5
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Re:Archer AX6000 openVPN connection stops working after regenerating certificate
2020-02-07 08:58:46 - last edited 2020-02-07 09:02:31

@hint 

 

Hello, we have emailed you the download link almost 5 days ago.

 

Try to check your inbox or junk box.

 

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:Archer AX6000 openVPN connection stops working after regenerating certificate
2020-04-01 01:15:52

@Kevin_Z I am having a problem with my AX6000.  WiFi for the router has disappeared.  I cannot connect to anything via WIFI but when I connect the router directly to my desktop the WIFI works fine.  What can I do to restore WIFI?

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#7
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