Home Network Community > All Threads > TL-WA850RE doesn't connect to router
< All Threads

TL-WA850RE doesn't connect to router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

TL-WA850RE doesn't connect to router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-WA850RE doesn't connect to router
TL-WA850RE doesn't connect to router
2020-03-26 09:32:22
Model: TL-WA850RE  
Hardware Version: V6
Firmware Version: 1.0.1 (December 2019)

Hi,

 

I bought a TL-WA850RE two days ago. I updated it to the latest firmware version (1.0.1) and configured it to connect to my home router FritzBox 7530.

I can connect from my MacBook Pro (Mac OS X 10.13.6) to the extended network all the correct LED are on and everything works fine.

After several minutes it looses the connection to the router (it's located just 3m away) and just the two LEDs "power" and "wireless" are on.

I tried also resetting to factory defaults and doing all over but same result.

 

Some idea?

 

Marco

  0      
 
  0      
 
#1
Options
12 Reply
Re:TL-WA850RE doesn't connect to router
2020-03-27 06:38:26

@minion89 

 

I see. I'll call for returning the product.

 

MG

  0  
  0  
#3
Options
Re:TL-WA850RE doesn't connect to router
2020-03-27 08:32:38

@Marco.Giordano 

 

Hi Marco, it is not a serious problem, that post was spam and I have deleted it. 

 

We will check some details and solve this problem. 

 

1. What is the current led status of the TL-WA850RE now? 

 

2. Try to log into the web UI of the extender and show us a screenshot of the settings-status page and network map page. 

Note: In network map page, please click the extender icon and show us the full screenshot. 

 

Thanks a lot. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#4
Options
Re:TL-WA850RE doesn't connect to router
2020-03-27 09:11:35

@Kevin_Z 

 

Hi Kevin,

 

1. Just the "wireless" and "power"LEDs are on.

2. See attachments (in different messages due to number of attachments limit). I also attach the exported log even though it seems not relevant for the problem... Notice that I have changed Host Security to "WPA-PSK / WPA2-PSK"

 

thank you for your reply

 

MG

 

Kevin_Z wrote

@Marco.Giordano 

 

Hi Marco, it is not a serious problem, that post was spam and I have deleted it. 

 

We will check some details and solve this problem. 

 

1. What is the current led status of the TL-WA850RE now?

 

2. Try to log into the web UI of the extender and show us a screenshot of the settings-status page and network map page. 

Note: In network map page, please click the extender icon and show us the full screenshot. 

 

Thanks a lot. 

 

File:
systemlog.txtDownload
  0  
  0  
#5
Options
Re:TL-WA850RE doesn't connect to router
2020-03-27 09:13:03 - last edited 2020-03-27 09:14:59

@Kevin_Z 

 

network map

File:
Schermata 2020-03-27 alle 09.58.01.pngDownload
  0  
  0  
#6
Options
Re:TL-WA850RE doesn't connect to router
2020-03-27 09:15:54

@Kevin_Z 

 

screenshot 2

File:
Schermata 2020-03-27 alle 10.00.31.pngDownload
  0  
  0  
#7
Options
Re:TL-WA850RE doesn't connect to router
2020-03-27 09:16:30

@Kevin_Z 

 

screenshot 3

File:
Schermata 2020-03-27 alle 10.01.11.pngDownload
  0  
  0  
#8
Options
Re:TL-WA850RE doesn't connect to router
2020-03-27 09:16:54

@Kevin_Z 

 

screenshot 4

File:
Schermata 2020-03-27 alle 10.00.05.pngDownload
  0  
  0  
#9
Options
Re:TL-WA850RE doesn't connect to router
2020-03-27 10:26:08

@Kevin_Z 

 

...and now (don't ask me why and how) after a reboot, it's working fine with all the LEDs on (except for "ethernet")

 

MG

  0  
  0  
#10
Options
Re:TL-WA850RE doesn't connect to router
2020-03-27 11:23:33

@Kevin_Z 

 

... and now it's down again, with just two LEDs on

 

crying

  0  
  0  
#11
Options
Re:TL-WA850RE doesn't connect to router
2020-03-27 19:55:43

@Kevin_Z 

 

Any advice or fix? Otherwise I intend to return the product because it's unusable.

 

MG

  0  
  0  
#12
Options
12

Information

Helpful: 0

Views: 3213

Replies: 12

Related Articles
Can not connect to my router using TL-WA850RE
1111 0
TL-WA850RE doesn't support Jio Fiber FTTH
7548 8
Can't Connect Certain Devices on TL-WA850RE
732 2
TL-WA850RE V5.0 - Connect to 5Ghz connection
33743 13
Can't connect to network created with TL-WA850RE
413 0
TL-WA850RE WPS setup doesn't assume host netwrok passord
665 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.