Can’t see stats in third Deco M9 unit(connected devices)

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Can’t see stats in third Deco M9 unit(connected devices)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can’t see stats in third Deco M9 unit(connected devices)
Can’t see stats in third Deco M9 unit(connected devices)
2020-04-05 07:43:10 - last edited 2020-04-07 03:31:14
Model: Deco M9 Plus  
Hardware Version:
Firmware Version:

Hi,

 

Recently bought a third M9 plus unit.

Connect and installed it, but i don't see which device is connected or not. On my other 2 i see the stats. Is that normal? Expected that i can see on all the units which device is connected. 


And yes, I'm sure devices are connected on 'garage'


 

 

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Re:Can’t see stats in third Deco M9 unit(connected devices)-Solution
2020-04-07 03:29:55 - last edited 2020-04-07 03:31:14

@Reverb 

 

Hi, please check the hardware version and firmware of the third Deco M9 Plus you bought. 

 

It seems that it is V2 because the Deco M9 plus V2 does not support some features which have been supported by V1, like displaying which devices is connected to which Deco. 

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Can’t see stats in third Deco M9 unit(connected devices)-Solution
2020-04-07 03:29:55 - last edited 2020-04-07 03:31:14

@Reverb 

 

Hi, please check the hardware version and firmware of the third Deco M9 Plus you bought. 

 

It seems that it is V2 because the Deco M9 plus V2 does not support some features which have been supported by V1, like displaying which devices is connected to which Deco. 

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Can’t see stats in third Deco M9 unit(connected devices)
2020-05-13 15:30:56

@Kevin_Z 

 

hi there i have same issue. just invested to add 3 M9 to my m5 mesh and cant see devices. I just checked box and its V2.

However i need this feature. Kevin on another thread I saw you mentioned was coming in a firmware update? is that true and when or might send these back.

thanks

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