Need to set channel on my router for Sonos

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Need to set channel on my router for Sonos

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Need to set channel on my router for Sonos
Need to set channel on my router for Sonos
2020-04-09 13:46:09
Model: Deco M5  
Hardware Version:
Firmware Version: 1.9.27

How can I set the channel on this system? It keep kicking my Sonos speaker system off and I can't operate it.

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Re:Need to set channel on my router for Sonos
2020-04-09 22:12:04

@Gio1195 

@Kevin_Z 

 

Unfortunatelly, Deco cannot support to choose the channel manually. TP-Link believes their device are smart enough that it can choose the best of best channel automatically, and no any customer will need to choose the Channel manually. What a pity of your Sonos :(

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Re:Need to set channel on my router for Sonos
2020-04-10 02:05:39

@matthew.mfden @Gio1195 

 

We do actually value the feature requests provided by our customers, we have forwarded it to our product department, and as far as I know, there is a plan to optimize the wireless channel selection mechanism, even though the ETA is unsure yet. 

 

As for the Sonos system speaker, you can connect it to the 2.4GHz only to test the performance. And you can disable fast roaming and its Mesh technology. 

 

Good day. 

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Re:Need to set channel on my router for Sonos
2020-04-10 06:11:44

@Kevin_Z 

 

What our customer want to hear is not that you have forwarded my request to other department.

 

We count on your for our request. So let's know the result of our request and when our request can be developed, please!

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