Ip phone problem subnet

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Ip phone problem subnet

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Ip phone problem subnet
Ip phone problem subnet
2020-04-15 12:11:05
Model: TL-WA850RE  
Hardware Version:
Firmware Version:

can someone help me to sort this I have moved houses with new internet I cannot access the device 

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Re:Ip phone problem subnet
2020-04-21 10:10:21

@Cwera 850RE is connected to your router successfully?

 

Please help to confirm the following information, then I can provide further help.

 

1.  Do you have a staic IP on your phone? Then please use dynamic one.

 

2. What's the IP/Subnet when your phone is connected to your router wifi?

 

 

Maybe you can try to reset 850RE to check this will happen again.

 

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