Video Files missing

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Video Files missing

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Video Files missing
Video Files missing
2020-05-01 10:56:30 - last edited 2020-06-01 11:16:26
Model: Archer AX6000  
Hardware Version:
Firmware Version: 1.0.7

I have a hard drive contected to the router. When I access the drive via my TV, it doesn't show the video files stored on there and only the pictures. I didn't have this issue with my previous router on the same TV. When I check the hard drive the files are all there. How do I fix this so I can access those videos. 

 

Also is there a way the Hard drive can always remain active. Sometimes it doesn't appear. Finally can I access the files within the TP link app, for example if I wanted to see them on my phone or laptop.

 

Thanks 

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Re:Video Files missing
2020-06-01 11:17:49

Has anyone experienced this issue or know how to fix it.

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