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No Connection with Win 10-Clients

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No Connection with Win 10-Clients

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No Connection with Win 10-Clients
No Connection with Win 10-Clients
2020-05-05 09:08:10 - last edited 2020-05-05 09:16:21
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.1.8 Build 20190917 Rel. 76172

Hi,

 

my Deco was connected to a Fritz-Box 7590 very easily, and also it was very easy to connect my Android-Smartphones with my Deco, buit: Iim not able to connect both of my Win-10-Clients with the Deco-Wifi. I can choose it, but if I try to connect with the exact WiFi-Key, the devices will not connect.

After a while they ask again for the network key, but nothing happens. Also I tried WPS-connection and switched off my Windows-Firewall but nothing happens.

 

Also I changed to Access-Point-Mode wich had no effect.

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Re:No Connection with Win 10-Clients
2020-09-29 13:20:42

@Svenhansel 

 

Hi, 

 

Please make sure that the Deco App and the firmware of all Deco stations are up to date. 

 

Furthermore, I would like to ask You to update the drivers of Your Windows system. 


Try and change the password and give it another go. 

 

If it does not work I would like You to provide us with a screenshot of the error message. 

 

 

Kind regards

 

Tudor 

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