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Wi-Fi signal drops when i connect on VPN network

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Wi-Fi signal drops when i connect on VPN network

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Wi-Fi signal drops when i connect on VPN network
Wi-Fi signal drops when i connect on VPN network
2020-06-04 11:07:54 - last edited 2020-11-06 11:11:29
Model: RE450  
Hardware Version: V3
Firmware Version: 1.0.1 Build 20190124 Rel. 56886

Hi

 

 

I've a Wi-Fi Range Extender AC1750 RE450, which works well, except when I need to connect to the company's VPN.

 

I use a Macbook Pro, with macOS Catalina 10.15.5, and the connection to the VPN is made using FortiClient.

 

As soon as the connection to the VPN is authorized, the Wi-Fi signal drops. In seconds. And it stays until I leave the VPN or the VPN is automatically disconnected for lack of signal.

 

This occurs ONLY when I'm connected to the Extender. If I'm connected to the main Router or a 4G modem, access to the VPN works normally.

 

This is extremely annoying..

 

Any suggestions on what I can do to fix this problem?

Best regards,

Diogo

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1 Accepted Solution
Re:Wi-Fi signal drops when i connect on VPN network-Solution
2020-11-06 11:11:13 - last edited 2020-11-06 11:11:29

@jordi_luiss Hi! In my case, the TP-Link support has resolved the sittuation changing my IP range on main router... Was 192.168.1.x and now is 192.168.3.x... Now, the internet never goes down! I hope this works for you.

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Re:Wi-Fi signal drops when i connect on VPN network
2020-11-06 10:43:33
I also have the problem, please any help?? I know someone who has same problem but with router fixed it disabling IPSEC in router's configuration
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#2
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Re:Wi-Fi signal drops when i connect on VPN network-Solution
2020-11-06 11:11:13 - last edited 2020-11-06 11:11:29

@jordi_luiss Hi! In my case, the TP-Link support has resolved the sittuation changing my IP range on main router... Was 192.168.1.x and now is 192.168.3.x... Now, the internet never goes down! I hope this works for you.

Recommended Solution
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  1  
#3
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