Unable to install Deco P9 firmware 1.1.0 Build 20200513 Rel 52023

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Unable to install Deco P9 firmware 1.1.0 Build 20200513 Rel 52023

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to install Deco P9 firmware 1.1.0 Build 20200513 Rel 52023
Unable to install Deco P9 firmware 1.1.0 Build 20200513 Rel 52023
2020-06-06 06:16:48
Model: Deco P9  
Hardware Version:
Firmware Version: 1.0.1

Hello

the update is showing as available to download and install in the app. I've attempted this multiple times with no joy. I've even manually rebooted the deco p9's. 
 

each time I go to the app and click on the "Update Deco" button it tells me the update is still available with an install button. 
 

please can someone from the tp-link team advise on corrective measures to install the new firmware. 
 

thank you 

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Re:Unable to install Deco P9 firmware 1.1.0 Build 20200513 Rel 52023
2020-06-06 06:32:17

Update:

mansged to install by rebooting the decos manually first, turning on the led indicator, upgrading firmware followed by a further manual reboot

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