archer c1200 - keeps disconnecting / rebooting during video calls or high downloads

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archer c1200 - keeps disconnecting / rebooting during video calls or high downloads

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
archer c1200 - keeps disconnecting / rebooting during video calls or high downloads
archer c1200 - keeps disconnecting / rebooting during video calls or high downloads
2020-06-22 12:09:58
Model: Archer C1200  
Hardware Version: V2
Firmware Version: 2.0.2 Build 20180118 rel.38979 (EU)

hi there! 

Could you please help with a firmware update, some patch  or special settings as I have also issues with my archer c1200 router.

It keeps disconnecting and kina rebooting during conference calls with video and / or high volume data transfer.

 

Here are the details on the back:

Model Archer C1200(EU) ver 2.1

S/N: 2198005005036

 

However. from the portal I see these:

Firmware version: 2.0.2 Build 20180118 rel.38979 (EU)

Hardware version: Archer C1200 v2.0

Online Upgrade

Latest Version 2.0.2 Build 20180118 rel.38979

 

Some last records from the log:

 

2020-06-21 15:24:20 led-controller[688]: <6> 288051 Start to run WAN1_ON
2020-06-21 15:24:20 led-controller[688]: <7> 288004 WAN1_ON is found
2020-06-21 15:24:20 led-controller[688]: <7> 288003 Led rule name is WAN1_ON
2020-06-21 15:24:20 led-controller[688]: <7> 288001 Receive data length = 132
2020-06-21 15:24:20 led-controller[688]: <6> 288051 Start to run WAN0_OFF
2020-06-21 15:24:20 led-controller[688]: <7> 288004 WAN0_OFF is found
2020-06-21 15:24:20 led-controller[688]: <7> 288003 Led rule name is WAN0_OFF
2020-06-21 15:24:20 led-controller[688]: <7> 288001 Receive data length = 132
2020-06-21 15:24:20 locale[4766]: <6> 283051 Language is changed to 'en_US'
2020-06-21 15:24:20 locale[4766]: <7> 283002 Explorer language is 'en_US'
2020-06-21 15:24:13 locale[4651]: <6> 283051 Language is changed to 'en_US'
2020-06-21 15:24:13 locale[4651]: <7> 283002 Explorer language is 'en_US'
2020-06-21 15:24:12 locale[4650]: <6> 283051 Language is changed to 'en_US'
2020-06-21 15:24:12 locale[4650]: <7> 283002 Explorer language is 'en_US'
2020-06-21 15:24:11 locale[4617]: <6> 283051 Language is changed to 'en_US'
2020-06-21 15:24:11 locale[4617]: <7> 283002 Explorer language is 'en_US'
2020-06-21 15:24:04 upnp[4392]: <6> 217504 Service start
2020-06-21 15:24:04 upnp[4392]: <6> 217505 Service stop
2020-06-21 15:24:00 nat[3558]: <7> 211001 Flush conntrack
2020-06-21 15:24:00 nat[3558]: <6> 211021 IPSEC ALG enabled
2020-06-21 15:24:00 nat[3558]: <6> 211021 L2TP ALG enabled
2020-06-21 15:24:00 nat[3558]: <6> 211021 PPTP ALG enabled
2020-06-21 15:24:00 nat[3558]: <6> 211021 SIP ALG enabled
2020-06-21 15:23:59 nat[3558]: <6> 211021 RTSP ALG enabled
2020-06-21 15:23:59 nat[3558]: <6> 211021 H323 ALG enabled
2020-06-21 15:23:59 nat[3558]: <6> 211021 TFTP ALG enabled

 

Thanks,

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Re:archer c1200 - keeps disconnecting / rebooting during video calls or high downloads
2020-06-24 06:19:29

@coshco 

 

Hello, do you mean you want to update your C1200(EU) version to a US firmware? If so, sorry that it is not permitted.

 

We don't suggest customers upgrade the device firmware across regions and it will be against the warranty, you may kindly wait for the new firmware for your device on the local TP-Link official website of the purchase location for your TP-Link device. A wrong firmware upgrade may damage your router or cause the router to not function properly.

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