Tp Link archer c80 ac1900 not working after firmware update failed

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Tp Link archer c80 ac1900 not working after firmware update failed

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Tp Link archer c80 ac1900 not working after firmware update failed
Tp Link archer c80 ac1900 not working after firmware update failed
2020-08-04 17:25:12 - last edited 2020-08-05 01:42:41

Help after my firmware update failed my router wont respond anymore. theres no mor led lights. no connection wifi and cabled.  even after i tried hard resseting the router theres no response and the led lights wont turn on

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1 Accepted Solution
Re:Tp Link archer c80 ac1900 not working after firmware update failed -Solution
2020-08-05 01:41:50 - last edited 2020-08-05 01:42:41

@KingMarc 

 

Hi,

 

Do you still use the original power adapter? Was there any power cut or bad weather when you upgrade the firmware? 

 

Are you able to access its web UI from a browser? What is the hardware and firmware version?

 

When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Tp Link archer c80 ac1900 not working after firmware update failed -Solution
2020-08-05 01:41:50 - last edited 2020-08-05 01:42:41

@KingMarc 

 

Hi,

 

Do you still use the original power adapter? Was there any power cut or bad weather when you upgrade the firmware? 

 

Are you able to access its web UI from a browser? What is the hardware and firmware version?

 

When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Tp Link archer c80 ac1900 not working after firmware update failed
2020-08-05 04:29:37

@Kevin_Z  yes everything is original power adapter and all. Theres no bad weather or power outage. I updated my firmware through the tether app

. After that  no response no led light. Cant access from web browser the model is archer c80 and the version is 1

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#3
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Re:Tp Link archer c80 ac1900 not working after firmware update failed
2020-08-06 10:00:17

@KingMarc 

 

Hi, thanks for the update.

 

If so, please contact the local tech support to confirm if this router is still in warranty:

https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support

 

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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