Only WAN Port Indicator on with Red light, rest all indicators are off

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Only WAN Port Indicator on with Red light, rest all indicators are off

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Only WAN Port Indicator on with Red light, rest all indicators are off
Only WAN Port Indicator on with Red light, rest all indicators are off
2020-08-16 03:08:45 - last edited 2020-08-18 11:09:06
Model: TL-WR941HP  
Hardware Version: V2
Firmware Version:

My router was not in use for several months. 

Today i connected the power cable and turned it on. I did not connected any Internet cable to it, just the power cable. 

The indicators on the router are all off except the WAN indicator which is showing red light. 

Is it normal? 

I thought it should atleast show the PWR indicator turned on. 

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Re:Only WAN Port Indicator on with Red light, rest all indicators are off-Solution
2020-08-18 11:09:02 - last edited 2020-08-18 11:09:06

@VikramJ 

 

Hello,

 

Yes, the PWR LED should be on even there is no cable plugged in. Do you still use the original power adapter? If possible, try with another power adapter.

 

Try to hard reset it by holding the reset button or hole for 10s, then confirm again.


When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Only WAN Port Indicator on with Red light, rest all indicators are off-Solution
2020-08-18 11:09:02 - last edited 2020-08-18 11:09:06

@VikramJ 

 

Hello,

 

Yes, the PWR LED should be on even there is no cable plugged in. Do you still use the original power adapter? If possible, try with another power adapter.

 

Try to hard reset it by holding the reset button or hole for 10s, then confirm again.


When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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