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M4 versus windows 10

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M4 versus windows 10

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Manon1507

2020-08-25 11:48:10 - last edited 2020-09-08 07:48:21

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M4 versus windows 10

2020-08-25 11:48:10 - last edited 2020-09-08 07:48:21

Model: Deco M4

Hardware Version: V2

Firmware Version: 1.4.2

Hi,

Got my M4 deco set in today. Setting up the router/network was pretty simple.
Having some issues with my laptop (windows 10) though.

Googled a bit and saw people having the same issue, but their solutions don't seem to work for me.
Setting up as Access Point, fast roaming is turned off, turned off the 5ghz, still no succes.
Only a wired connections provides internet to my laptop.

Anyone ideas for a solution?

1 Accepted Solution

David-TP

2020-09-08 07:48:16 - last edited 2020-09-08 07:48:21

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Re:M4 versus windows 10-Solution

2020-09-08 07:48:16 - last edited 2020-09-08 07:48:21

@Manon1507

Hello, sorry to respond late.

Can you confirm if other wireless devices such as phones or laptops connect to the Deco wireless network correctly? Try to create a simple wireless password and check whether the Windows 10 will connect.

Ensure fast roaming is disabled and setup QoS as standard, clear all the high priority rules and disable the anti-virus.

Try to enable the guest network to give it a shot.

May it help and have a good day.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

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Manon1507

LV1

2020-08-25 13:07:28

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Re:M4 versus windows 10

2020-08-25 13:07:28

Update: it seems to be working when I delete my password and create an open network (as well as just the wired connection).
Big question is : how to get a secure WiFi network?

David-TP

2020-09-08 07:48:16 - last edited 2020-09-08 07:48:21

Posts: 12346

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Re:M4 versus windows 10-Solution

2020-09-08 07:48:16 - last edited 2020-09-08 07:48:21

@Manon1507

Hello, sorry to respond late.

Ensure fast roaming is disabled and setup QoS as standard, clear all the high priority rules and disable the anti-virus.

Try to enable the guest network to give it a shot.

May it help and have a good day.

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