Hard ware router issue

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2020-08-30 10:27:29 - last edited 2020-08-31 07:11:22

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Registered: 2020-08-30

Hard ware router issue

2020-08-30 10:27:29 - last edited 2020-08-31 07:11:22

Model: Archer A20

Hardware Version: V9

Firmware Version: 5.0

Router is not working . Not showing power lights

1 Accepted Solution

2020-08-31 07:11:18 - last edited 2020-08-31 07:11:22

Posts: 21546

Helpful: 5007

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Registered: 2018-12-24

Re:Hard ware router issue-Solution

2020-08-31 07:11:18 - last edited 2020-08-31 07:11:22

Hello,

Do you still use the original power adapter? Was there any power cut or bad weather or firmware upgrading before it behaves abnormally?

Try to hard reset it by holding the reset button or hole for 10s.

Are you able to access its web UI from a browser? What is the hardware and firmware version?

When and where did you buy this also? If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support

Good days.

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