Home

Forums

Stories

Knowledge Base

Home Network Community > All Threads > HELP!! Error connecting to the Internet with new TP LINK Router

< All Threads

HELP!! Error connecting to the Internet with new TP LINK Router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

HELP!! Error connecting to the Internet with new TP LINK Router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Buho

2020-09-05 09:02:46 - last edited 2020-09-07 11:15:27

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-09-05

HELP!! Error connecting to the Internet with new TP LINK Router

2020-09-05 09:02:46 - last edited 2020-09-07 11:15:27

Hi,

1. I have just bought a new TP LINK router TL - WR820N and im thinking of replacing it with my old TP Link Router TL - WR740N

2. I have an ethernet cable which was inserted into WAN port ofr for TL - WR740N, and it worked well.

3. Now im trying to connect it to the internet with the new router but I am getting this error. (Image below)

4. Not sure what's wrong, because when I plug the ethernet back in my old router, it works fine. But when I plug into the new one and follow setup instructions i get the eroor below.

5. I tried following the steps here but I'm stuck at Step 5.

Any help will be appreciated. Thank you so much.

1 Accepted Solution

Kevin_Z

2020-09-07 11:15:14 - last edited 2020-09-07 11:15:27

Posts: 21405

Helpful: 4853

Solutions: 2518

Stories: 20

Registered: 2018-12-24

Re:HELP!! Error connecting to the Internet with new TP LINK Router-Solution

2020-09-07 11:15:14 - last edited 2020-09-07 11:15:27

@Buho

Hello,

Is there a WAN IP address on the new WR820N after you plug the modem into its WAN port? Please follow the troubleshooting suggestions here and ensure all the settings are correct:

https://www.tp-link.com/support/faq/1556/

May it help.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Information

Helpful: 0

Replies: 1

HELP!! Error connecting to the Internet with new TP LINK Router

HELP!! Error connecting to the Internet with new TP LINK Router

Information

Voters 0

Tags