Sim card not connecting

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Sim card not connecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Sim card not connecting
Sim card not connecting
2020-09-20 00:43:57 - last edited 2020-09-24 09:20:44
Model: TL-MR6400  
Hardware Version: V1
Firmware Version:

SIM card si not recognized and router does not conect to Internet

 

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1 Accepted Solution
Re:Sim card not connecting -Solution
2020-09-24 09:20:34 - last edited 2020-09-24 09:20:44

@emontagne 

Hi, Sorry for the delay.

The sim card status on the web UI showed no sim card, right

Did it work fine when put the sim card into the smartphone?

How long have you had the device and when did the issue start?

Have you tried to test the modem with a different sim card?

Please also try to factory reset the modem by holding the reset pinhole for 10s , then insert the sim card again to have a look;

 

Thank you very much.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Sim card not connecting -Solution
2020-09-24 09:20:34 - last edited 2020-09-24 09:20:44

@emontagne 

Hi, Sorry for the delay.

The sim card status on the web UI showed no sim card, right

Did it work fine when put the sim card into the smartphone?

How long have you had the device and when did the issue start?

Have you tried to test the modem with a different sim card?

Please also try to factory reset the modem by holding the reset pinhole for 10s , then insert the sim card again to have a look;

 

Thank you very much.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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