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TP-Link Deco M4: adult content filter it's a joke!

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TP-Link Deco M4: adult content filter it's a joke!

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TP-Link Deco M4: adult content filter it's a joke!
TP-Link Deco M4: adult content filter it's a joke!
2020-02-27 16:53:24 - last edited 2020-07-24 06:42:30
Model: Deco M4  
Hardware Version:
Firmware Version:

I wonder how the embedded adult site list is build in TP-link Deco M4. I have set the filter and still can access tons of adult content. I understand that you can't filter the whole adult content , but I have visited url's that contains terms as obvious as "po...n" (you know this word but the forum terms don't let me write it) and the filter have not worked. I have two kids and this feature was one of the reasons for buy this Deco. I 'm totally disappointed.

 

¿Does Tp-link have plans to improve this filters? ¿What about an upgrade?

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#1
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1 Accepted Solution
Re:TP-Link Deco M4: adult content filter it's a joke!-Solution
2020-07-24 06:41:24 - last edited 2020-07-24 06:42:30

@franksmartin 

 

Hello,

 

May I know what kind of settings on the Deco app for Parental Control? Kindly show us a screenshot.

 

If the adult websites are actually not blocked when you choose the "pre-teen" filter level, please go to https://global.sitesafety.trendmicro.com and enter the URL of the adult website, then you will see if that website belongs to an adult website or not.

If you find that website is classified into the wrong categories, please submit a reclassify request to Trend Micro.

However, if the website belongs to the correct website category but it is not blocked, please show us the Parental Control settings page on your Deco app as well as the firmware version of the Deco device.

 

Thanks.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#6
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9 Reply
Re:TP-Link Deco M4: adult content filter it's a joke!
2020-02-28 02:18:50

@Gaca 

 

Hello, what is the current firmware version of the Deco M4? 

 

Please check if there is any website or App running in the background.

 

Please have a check on the number of the devices and Apps/Websites blocked in each profile to see whether it has exceeded the limitation. You can also create a new profile and do a comparison test.

 

And we will work on it at our end. Any updates, we will let you know immediately. 

 

Good day. 

 

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#2
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Re:TP-Link Deco M4: adult content filter it's a joke!
2020-02-28 07:15:54

@Kevin_Z 

 

Hello, what is the current firmware version of the Deco M4? 

 

Hi, thank you for your response. The M4 firmware is: 1.1.8 Build 20190917 Rel 76172

 

Please check if there is any website or App running in the background.

 

There were no apps running in background. I just restarted the tablet before test, but I will check again anyway.

 

Please have a check on the number of the devices and Apps/Websites blocked in each profile to see whether it has exceeded the limitation. You can also create a new profile and do a comparison test.

 

There are only one profile and only one device.

 

And we will work on it at our end. Any updates, we will let you know immediately. 

 

Good day. 

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#3
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Re:TP-Link Deco M4: adult content filter it's a joke!
2020-02-28 10:51:44

@Gaca 

 

Thanks for your valued reply. We are confirming with our engineers about this issue. 

 

It will take some time due to the weekend; we will let you know immediately if there is any updates. 

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:TP-Link Deco M4: adult content filter it's a joke!
2020-07-23 04:22:08

@Kevin_Z did you ever resolve this? I am seeing the same.

Kevin_Z wrote

@Gaca 

 

Hello, what is the current firmware version of the Deco M4? 

 

Please check if there is any website or App running in the background.

 

Please have a check on the number of the devices and Apps/Websites blocked in each profile to see whether it has exceeded the limitation. You can also create a new profile and do a comparison test.

 

And we will work on it at our end. Any updates, we will let you know immediately. 

 

Good day. 

 

 

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#5
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Re:TP-Link Deco M4: adult content filter it's a joke!-Solution
2020-07-24 06:41:24 - last edited 2020-07-24 06:42:30

@franksmartin 

 

Hello,

 

May I know what kind of settings on the Deco app for Parental Control? Kindly show us a screenshot.

 

If the adult websites are actually not blocked when you choose the "pre-teen" filter level, please go to https://global.sitesafety.trendmicro.com and enter the URL of the adult website, then you will see if that website belongs to an adult website or not.

If you find that website is classified into the wrong categories, please submit a reclassify request to Trend Micro.

However, if the website belongs to the correct website category but it is not blocked, please show us the Parental Control settings page on your Deco app as well as the firmware version of the Deco device.

 

Thanks.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#6
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Re:TP-Link Deco M4: adult content filter it's a joke!
2020-07-24 12:37:34

Hi @franksmartin 

 

I didn't solve the problem. In fact, I returned the devices to the seller for that reason.

 

Regards.

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#7
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Re:TP-Link Deco M4: adult content filter it's a joke!
2020-11-30 21:08:50
gents we have the same problem - running latest firmware - hardware version 2.0 - does the adult content blocked not work? i tested on the website, and all looks ok - correctly identified - but not blocked!!! please advice if not handled correctly then i will return all 3 units back asap would m5 work correctly?
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#8
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Re:TP-Link Deco M4: adult content filter it's a joke!
2020-12-02 09:22:26

@Djad 

Good day,

Sorry for the delay.

Could you please help me save the parental control settings on your APP and as well as a list of the websites that are supposed to block by Deco, but actually not?

As for the M5, the data base of antivirus has been updated recently and we might need to check what are these websites before giving you a confirmation.

 

Thank you very much for your cooperation and understanding.

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#9
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Re:TP-Link Deco M4: adult content filter it's a joke!
2020-12-28 12:51:06
I returned back the m4 snd now got m5s. Filters working well.. much better functionalities in the m5 too so was worth it
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#10
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