need help in setting TPLink router up as a 2nd router on modem

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need help in setting TPLink router up as a 2nd router on modem

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need help in setting TPLink router up as a 2nd router on modem
need help in setting TPLink router up as a 2nd router on modem
2020-10-12 15:49:51 - last edited 2020-10-13 11:35:27
Model: TL-WR841N  
Hardware Version: V14
Firmware Version:

When I upgraded my Sky Q dual channel modem router, i found that the wi-fi smart plugs and camera I controlled via my iphone no longer worked. I established that this was due to the new modem operating at 5Ghz so I reconfigured it to run a parallel 2.4 Ghz channel. However the set-up procedure on the iphone apps failed - they would only find the 5Ghz channel. So I thought I'd try using a separate router at 2.4Ghz and bought the TP-Link 300Mbps router. But I am struggling to connect it to my network. ANy help would be gratefully received!   

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Re:need help in setting TPLink router up as a 2nd router on modem -Solution
2020-10-13 11:35:23 - last edited 2020-10-13 11:35:27

@PeterD35 

 

Hello,

 

Below is a setup video for your reference to install your wireless router:
https://www.tp-link.com/support/setup-video/

 

But if you still failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/

 

May it help~

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:need help in setting TPLink router up as a 2nd router on modem -Solution
2020-10-13 11:35:23 - last edited 2020-10-13 11:35:27

@PeterD35 

 

Hello,

 

Below is a setup video for your reference to install your wireless router:
https://www.tp-link.com/support/setup-video/

 

But if you still failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/

 

May it help~

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:need help in setting TPLink router up as a 2nd router on modem
2020-10-13 14:04:59
Sorry Kevin, still not sure what to do. If I log into 192.168.0.1 I see the Sky modem/router. How do I set up the TP-Link router as a separate parallel network on 2.4Ghz?
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