Deco X20 - request timed out

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Deco X20 - request timed out

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Deco X20 - request timed out
Deco X20 - request timed out
2020-10-25 12:59:31
Model: Deco X20  
Hardware Version: V1
Firmware Version: 1.2.5 Build 20200709 Rel. 49821

Hi, I am using deco about one week and unstability of the system is horrible. I've tried everything. Set other deco as main, reboot, check the firmware. Firstly i had decos connected via ethernet cable, every 15 minutes it was loosing internet signal for 30 seconds - leds turn red. When i was pinging the main deco it was showing "request timed out". 

Then I've tried unplug the ethernet cable on second deco to see, if it would change something. It works fine for one day...The only two things that have changed, speed of second decos, from 250 mbit/s to 40-80 mbit/s  and when it drops the led not showing red, but still green (in windows still "request timed out"). In deco app on second decos it showing wifi symbol, so I suppose its connected by wifi backhaul. That drops happening nomatter which device I am using, PC connected via ethernet cable, or just phone using wifi..Is there any solution? I thought if I spent that much money, it would work great, but it doesn't...

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Re:Deco X20 - request timed out
2020-10-26 14:03:58

@3skrt Update,

what i something found out, when in my house are conected only one deco to my main deco, everythink work fine, stable and fast, but problems start when i connect all 2 decos to my main deco. I've tried change these two, but it works still great.

So there a basic scheme of network in house:

 

Main deco (router)  -->  switch tplink  --> ethernet cable --> one deco = work nice

Main deco (router)  -->  switch tplink  --> ethernet cable --> two decos = problems with drops and unstability 

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Re:Deco X20 - request timed out
2020-11-02 08:11:21

@3skrt 

 

Hi, just found this post.

 

We will follow it up via email, please check and respond, thanks a lot.

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