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Unable to connect to the internet . It shows that it connects to the router it can't distribute internet
This is the page of the TPlink extender showing their is no internet connection
Good day,
Thanks a lot for your time and patience.
Sorry for the delay.
May I know the model number of your Arris router?
Did the signal light lit up on the 855RE?
Since I noticed the DHCP server was auto on and it was supposed to be off, so if possible, please refer to this link to manually configure the DHCP server:
Case3:
https://community.tp-link.com/en/home/forum/topic/198516
Thank you very much.
@Solla-topee Hi the arris model is TG3452
Where can I change the DHCP.
I don't have the same setting as the example you send. Please see picture. I don't know where I can adjust it.
Good day,
Thanks a lot for your kind reply.
Did the RE and signal lights lit up on the 855RE?
You might need to choose use the following IP address and set up a static IP address for 855RE;
Such as if the router is 192.168.1.1, then RE would be 192.168.1.2; subnet mask 255.255.255.0; gateway 192.168.1.1;
By the way, what is the current hard and firmware version of TL-WA855RE?
If it is V4, please update the firmware to "191213" and later version;
https://www.tp-link.com/support/download/tl-wa855re/v4/#Firmware
Thanks a lot.
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