I recently purchased the VR2800 to replace the terrible Sky Q hub and for the life of me I cannot get it to work. I have managed to get the router to connect to sky using the username and password information from Wire Shark but when connected I am getting no download speed at all, just an upload speed, and it is dropping off constantly so it is completely unusable. 

I think the set up is correct so i'm not really sure where to look next, on the sky forum people have suggested it is an issue with the router as when I go back to the Sky Q hub iit does work, any help would be appreciated.