Home Network Community > All Threads > Archer C6 trouble: Can't connect to the 5 GHz network
< All Threads

Archer C6 trouble: Can't connect to the 5 GHz network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer C6 trouble: Can't connect to the 5 GHz network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C6 trouble: Can't connect to the 5 GHz network
Archer C6 trouble: Can't connect to the 5 GHz network
2020-11-17 17:55:35 - last edited 2020-11-20 08:02:04

Hello

 

I've recently bought a TP link routher model Archer C6. 

 

The trouble I had was that during the basic set up, I didn't have an option to change the SSID and password for the 5 GHz network (only for 2.4 GHz). The 5GHz light was green during the entire time though. I was logged into the 2.4 GHz network, because I couldn't enter the 5 GHz.

 

I checked and my PC supports the 801.ac standard. So, what could be the issue?

 

Thanks in advance

  1      
 
  1      
 
#1
Options
1 Accepted Solution
Re:Archer C6 trouble: Can't connect to the 5 GHz network-Solution
2020-11-17 23:22:56 - last edited 2020-11-20 08:02:04

You have Smart Connect feature enabled. That is why you don't see separate setting for 2.4 / 5 GHz bands, i.e. your both bands are with the same SSID and password right now. If you want to have them separated just switch off Smart Connect - it's up to your preference.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
Recommended Solution
  2  
  2  
#5
Options
4 Reply
Re:Archer C6 trouble: Can't connect to the 5 GHz network
2020-11-17 20:30:11

@TimZ 

 

Go into wireless settings and click the red circle to enter into 5GHz settings :

 

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
  0  
  0  
#3
Options
Re:Archer C6 trouble: Can't connect to the 5 GHz network
2020-11-17 20:46:45

@Ivaylo 

 

these are the only options available to me in that menu

 

  0  
  0  
#4
Options
Re:Archer C6 trouble: Can't connect to the 5 GHz network-Solution
2020-11-17 23:22:56 - last edited 2020-11-20 08:02:04

You have Smart Connect feature enabled. That is why you don't see separate setting for 2.4 / 5 GHz bands, i.e. your both bands are with the same SSID and password right now. If you want to have them separated just switch off Smart Connect - it's up to your preference.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
Recommended Solution
  2  
  2  
#5
Options
Re:Archer C6 trouble: Can't connect to the 5 GHz network
2020-11-18 07:34:36

@Ivaylo 

 

Yes, that Smart Connect feature was the problem. Thanks :)

  0  
  0  
#6
Options

Information

Helpful: 1

Views: 1556

Replies: 4

Related Articles
Can't connect to 5 ghz networks
1899 0
How to connect Archer T3U to 2.4 Ghz or increase speed in 5 Ghz ?
2458 0
Archer T3U does not connect to 5 GHz
1787 0
Archer C6 v2 Wi-Fi 5 GHz channel width issue
1114 0
Archer T4U V2 "crashes" when i connect to 5 GHz but works fine with 2 GHz
2567 0
Archer T4U most of the times does not connect to 5 GHz
822 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.