Re:AX 11000 - Router is clearing log list

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Re:AX 11000 - Router is clearing log list

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Re:AX 11000 - Router is clearing log list
Re:AX 11000 - Router is clearing log list
2020-12-04 12:10:09
Model: Archer AX11000  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20200716 rel.84595(4555)

Hi 

 

I have another issue with the router. It is removing old logs by itself... I mean, the deviece is clearing log list, only an very old records are available: 

 

This is what I see. No other logs. 

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#1
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Re:Re:AX 11000 - Router is clearing log list
2020-12-07 06:07:54

@Przybylkiewicz 

 

Hello, thanks for asking.

 

May I know is there any issue with the log? Or you are just curious about the date? From the log you attached, it seems quite normal, the router will synchronize with the internet time when it connects to the internet successfully.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Re:AX 11000 - Router is clearing log list
2020-12-07 08:36:20

@Kevin_Z Hi

 

yes, there is something wrong with the logs. There are no the latest logs only the list from the past: 

 

Currently, there is 7-th Dec but logs are from 16-th Jul (and no other logs are available).

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#3
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Re:Re:AX 11000 - Router is clearing log list
2020-12-07 11:40:09

@Przybylkiewicz 

 

Is the internet working fine on the AX11000? Have you ever reboot it? Or have you configured the auto-reboot feature on it?

 

If possible, can you please try to reset it to the factory defaults and reconfigure it from scratch, then monitor again?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Re:AX 11000 - Router is clearing log list
2020-12-07 11:43:35

@Kevin_Z Yes, internet is working. I'm using it in daily basis. I did several reboot. As you may saw in the "printer issue" thread, I had to reboot it to use printer. Logs were working fine some time ago, but now - nothing. 

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#5
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Re:Re:AX 11000 - Router is clearing log list
2020-12-08 01:29:13

@Przybylkiewicz 

 

If possible, can you please try to reset it to the factory defaults (Method 1) and reconfigure it from scratch, then monitor again?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Re:AX 11000 - Router is clearing log list
2020-12-08 08:25:10

@Przybylkiewicz it won't be very comfortable for me, but I try during the weekend :). 

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