Mifi not working with 3g but with 4g only

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Mifi not working with 3g but with 4g only

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Mifi not working with 3g but with 4g only
Mifi not working with 3g but with 4g only
2020-12-09 18:24:34
Model: M7200  
Hardware Version: V2
Firmware Version: 2.0.6 Build 201020 Rel.1008n

Mifi was working well bought it last week 

but after some time it stopped working with 3g when i switch it to 3g it shows a red cross on world icon and then it shows no internet connection but when i switch to 4g it works. I need 3g for the ussd dial please help. 

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