Tplink archer c6-wifi disconnects on all devices after sometime
Bought new tplink archer c6 version 2 from amazon.
The Internet drops 4-5 times a day and have to forget the network and the. Add it again.
Issue happen both on my phone and laptop.
Last time I saw the issue today morning with authorization failed with exclamation mark on router ssid when checked in WiFi connection window.
Same thing has been happening since I bought it.
Tried to check for firmware update but it says it already has the latest version.
Need immediate help as it's impacting my work.
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I happened again just now. Got the message signing to the network and when I clicked o it started working again
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It happened again just now.
Screenshot as below on my mobile.
Third pic is the light on the router in orange.
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From what I can see in your screenshots, your Internet connection has dropped briefly and then recovered.
Call your ISP and ask them if they can advise on that.
Since you're with static IP address on the Internet port, the only thing you can do there is adjusting the MTU size (if that's the reason for these drops):
If you want to experiment further you can start lowering the default 1500 value and test if that will stabilize your Internet port connection:
1480 (save>reboot>check), if not resolved then try 1450 (save>reboot>check), if not resolved then try 1260 (save>reboot>check).
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I did checked with my Isp and they don't have a clue.
Just had a question which is after changing the value and saving the changes reboot means I have to reboot the router is it??
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Correct. Do you still own the Tenda device you mentioned earlier ?
If yes, you could test with that to see if the connection is stable and copy all the Internet port parameters including MTU.
Then transfer these on C6 to see if that will improve things.
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Try adjusting the MTU size for now to see if that will improve the stability of the C6 Internet connection.
If that doesn't help then contact the local support and explain the iInternet port connectoin stability issue.
Can you post the following screenshot (Click on circled Arche C6 icon bfore capturing):
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I have changed the settings as suggested.
Can you please confirm till what extent can I try adjusting MTU size.
I mean right now it's 1480 and what all variations can I do in MTU.
Do find below the snapshot as asked.
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What's the internet speed that you have subscribed to, with your ISP ?
Judging by the screenshot, you're not going to get more than 100 Mbps at the moment:
Your router is negotiating 100 Mbps connection speed with the ISP equipment - if you are subscribed to a faster speed, then you should show them that screenshot.
That could be also the reason for the issue you are experiencing.
As for the MTU there's no point to go bellow 1260.
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