URGENT update Deco firmware to allow channel selection PLEASE!!!

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URGENT update Deco firmware to allow channel selection PLEASE!!!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
URGENT update Deco firmware to allow channel selection PLEASE!!!
URGENT update Deco firmware to allow channel selection PLEASE!!!
2021-02-10 23:02:52
Model: Deco M4  
Hardware Version: V2
Firmware Version: V2_200819

Hello,

We are a WISP that provides internet service using 2.4 GHz and 5 GHz PtMP equipment at our customers' premises. We have been reselling Deco M4 mesh router 3-packs and 2-packs BUT we have run into problems because the Deco routers sometimes do not recognize our WISP equipment (ie: using a 10 MHz channel of 2.4 GHz) and the Deco's automatic channel selection causes interference for the customer's internet connection. Please fast-track the firmware update to allow us to select a 2.4 GHz channel, otherwise we will have to remove these systems from our customer's homes and return them.

Best regards,
Ben J

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