Home Network Community > All Threads > VR2800 connection dropping when someone joints wifi
< All Threads

VR2800 connection dropping when someone joints wifi

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

VR2800 connection dropping when someone joints wifi

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
VR2800 connection dropping when someone joints wifi
VR2800 connection dropping when someone joints wifi
2021-02-11 14:05:32 - last edited 2021-02-17 07:09:22
Model: Archer VR2800  
Hardware Version: V1
Firmware Version: 0.5.0 0.9.1 v006c.0 Build 201103 Beta.36058n

I've got the Archer VR2800 and its fine, but when someone else comes ot our house and they connect to our wifi, the connection becomes horrendous and keeps dropping out.

 

Never happened with previous routers. I have a 50mb line which is more than adequate to handle a few iphones on wifi

 

I've got s 2ghz and 5ghz split

Security is WPA/WPA2

 

Reading from other threads, i've seen people saying to disable the firewall (tried that but no effect) and also to disable "IGM Snooping" which i've also done (no effect)

 

Any other suggestions on what could help?

 

Below is a system log from today:

 

2021-02-10 09:00:33 [5] DHCPD: Send ACK to 192.168.1.103
2021-02-10 09:24:31 [6] DHCPD: Recv DISCOVER from 64:FF:0A:82:D2:1C
2021-02-10 09:24:31 [5] DHCPD: Send OFFER with ip 192.168.1.106
2021-02-10 09:24:31 [5] DHCPD: Send ACK to 192.168.1.106
2021-02-10 09:49:25 [5] DHCPD: Send ACK to 192.168.1.113
2021-02-10 11:17:56 [5] DHCPD: Send ACK to 192.168.1.108
2021-02-10 11:24:05 [5] DHCPD: Recv RELEASE from 34:9F:7B:C8:60:08
2021-02-10 11:24:23 [5] DHCPD: Send ACK to 192.168.1.113
2021-02-10 11:24:40 [5] DHCPD: Recv RELEASE from 34:9F:7B:C8:60:08
2021-02-10 11:25:03 [5] DHCPD: Send ACK to 192.168.1.113
2021-02-10 12:02:11 [5] DHCPD: Send ACK to 192.168.1.123
2021-02-10 12:08:23 [5] DHCPD: Send ACK to 192.168.1.105
2021-02-10 13:00:10 [5] DHCPD: Send ACK to 192.168.1.104
2021-02-10 13:52:24 [5] DHCPD: Send ACK to 192.168.1.100
2021-02-10 14:37:53 [5] DHCPD: Send ACK to 192.168.1.103
2021-02-10 15:56:58 [5] DHCPD: Send ACK to 192.168.1.102
2021-02-10 19:59:49 [5] DHCPD: Send ACK to 192.168.1.101
2021-02-10 20:30:09 [5] DHCPD: Send ACK to 192.168.1.110
2021-02-10 20:44:05 [6] DHCPD: Recv DISCOVER from A8:7E:EA:E1:5A:DC
2021-02-10 20:44:05 [5] DHCPD: Send OFFER with ip 192.168.1.111
2021-02-10 20:44:05 [5] DHCPD: Send ACK to 192.168.1.111
2021-02-10 21:24:31 [5] DHCPD: Send ACK to 192.168.1.106
2021-02-10 23:01:02 [5] DHCPD: Send ACK to 192.168.1.108
2021-02-10 23:25:02 [5] DHCPD: Send ACK to 192.168.1.113
2021-02-11 00:08:23 [5] DHCPD: Send ACK to 192.168.1.105
2021-02-11 00:09:32 [5] DHCPD: Send ACK to 192.168.1.123
2021-02-11 01:52:24 [5] DHCPD: Send ACK to 192.168.1.100
2021-02-11 02:38:24 [5] DHCPD: Send ACK to 192.168.1.103
2021-02-11 03:57:00 [5] DHCPD: Send ACK to 192.168.1.102
2021-02-11 08:02:17 [5] DHCPD: Send ACK to 192.168.1.101
2021-02-11 08:30:29 [5] DHCPD: Send ACK to 192.168.1.110
2021-02-11 08:43:37 [5] DHCPD: Send ACK to 192.168.1.108
2021-02-11 08:45:21 [5] DHCPD: Send ACK to 192.168.1.103
2021-02-11 08:45:40 [5] DHCPD: Send ACK to 192.168.1.111
2021-02-11 08:59:14 [6] DHCPD: Recv DISCOVER from 3A:31:2D:30:11:06
2021-02-11 08:59:14 [5] DHCPD: Send OFFER with ip 192.168.1.107
2021-02-11 08:59:17 [5] DHCPD: Send ACK to 192.168.1.107
2021-02-11 09:03:46 [5] DHCPD: Send ACK to 192.168.1.101
2021-02-11 09:04:03 [6] Httpd: DNS 212.159.6.10 resolve succeed for dns.msftncsi.com
2021-02-11 09:04:05 [6] Httpd: DNS 212.159.6.10 resolve timeout for www.msftncsi.com
2021-02-11 09:04:05 [6] Httpd: DNS 8.8.8.8 resolve succeed for www.msftncsi.com
2021-02-11 09:04:07 [6] Httpd: DNS 212.159.6.10 resolve succeed for dns.msftncsi.com
2021-02-11 09:04:07 [6] Httpd: DNS 212.159.6.10 resolve succeed for www.msftncsi.com
2021-02-11 09:04:07 [6] Httpd: NCSI response check succeed.
2021-02-11 09:05:56 [6] Httpd: DNS 212.159.6.10 resolve timeout for dns.msftncsi.com
2021-02-11 09:05:58 [6] Httpd: DNS 8.8.8.8 resolve succeed for dns.msftncsi.com
2021-02-11 09:06:02 [6] Httpd: DNS 212.159.6.9 resolve timeout for dns.msftncsi.com
2021-02-11 09:06:04 [6] Httpd: DNS 8.8.8.8 resolve timeout for dns.msftncsi.com
2021-02-11 09:07:07 [6] DHCPD: Recv DISCOVER from 44:F2:1B:12:6E:09
2021-02-11 09:07:07 [5] DHCPD: Send OFFER with ip 192.168.1.109
2021-02-11 09:07:10 [5] DHCPD: Send ACK to 192.168.1.109
2021-02-11 09:07:22 [5] DHCPD: Recv RELEASE from 44:F2:1B:12:6E:09
2021-02-11 09:07:34 [6] DHCPD: Recv DISCOVER from 3A:31:2D:30:11:06
2021-02-11 09:07:34 [5] DHCPD: Send OFFER with ip 192.168.1.107
2021-02-11 09:07:37 [5] DHCPD: Send ACK to 192.168.1.107
2021-02-11 09:19:04 [5] System: Disable IPv4 SPI Firewall
2021-02-11 09:19:04 [5] System: Disable IPv6 SPI Firewall
2021-02-11 09:19:27 [5] DHCPD: Send ACK to 192.168.1.107
2021-02-11 09:20:21 [6] Httpd: DNS 212.159.6.10 resolve succeed for dns.msftncsi.com
2021-02-11 09:20:21 [6] Httpd: DNS 212.159.6.10 resolve succeed for www.msftncsi.com
2021-02-11 09:20:21 [6] Httpd: NCSI response check succeed.
2021-02-11 09:20:23 [6] Httpd: DNS 212.159.6.10 resolve succeed for dns.msftncsi.com
2021-02-11 09:20:23 [6] Httpd: DNS 212.159.6.10 resolve succeed for www.msftncsi.com
2021-02-11 09:20:23 [6] Httpd: NCSI response check succeed.
2021-02-11 09:24:31 [5] DHCPD: Send ACK to 192.168.1.106
2021-02-11 09:28:43 [6] DHCPD: Recv DISCOVER from 3A:31:2D:30:11:06
2021-02-11 09:28:43 [5] DHCPD: Send OFFER with ip 192.168.1.107
2021-02-11 09:28:44 [5] DHCPD: Send ACK to 192.168.1.107
2021-02-11 09:30:07 [6] Httpd: DNS 212.159.6.10 resolve succeed for dns.msftncsi.com
2021-02-11 09:30:07 [6] Httpd: DNS 212.159.6.10 resolve succeed for www.msftncsi.com
2021-02-11 09:30:07 [6] Httpd: NCSI response check succeed.
2021-02-11 09:30:11 [6] Httpd: DNS 212.159.6.10 resolve timeout for dns.msftncsi.com
2021-02-11 09:30:13 [6] Httpd: DNS 8.8.8.8 resolve timeout for dns.msftncsi.com
2021-02-11 09:32:21 [5] System: Enable IPv4 SPI Firewall
2021-02-11 09:32:21 [5] System: Enable IPv6 SPI Firewall
2021-02-11 10:41:07 [6] Httpd: DNS 212.159.6.9 resolve succeed for dns.msftncsi.com
2021-02-11 10:41:07 [6] Httpd: DNS 212.159.6.9 resolve succeed for www.msftncsi.com
2021-02-11 10:41:07 [6] Httpd: NCSI response check succeed.
2021-02-11 10:41:11 [6] Httpd: DNS 212.159.6.9 resolve timeout for dns.msftncsi.com
2021-02-11 10:41:11 [6] Httpd: DNS 8.8.8.8 resolve succeed for dns.msftncsi.com
2021-02-11 11:25:02 [5] DHCPD: Send ACK to 192.168.1.113
2021-02-11 11:41:53 [5] DHCPD: Recv RELEASE from 34:9F:7B:C8:60:08
2021-02-11 11:42:15 [5] DHCPD: Send ACK to 192.168.1.113
2021-02-11 12:08:24 [5] DHCPD: Send ACK to 192.168.1.105
2021-02-11 12:11:49 [5] DHCPD: Send ACK to 192.168.1.123
2021-02-11 12:23:07 [6] DHCPD: Recv DISCOVER from 3A:31:2D:30:11:06
2021-02-11 12:23:07 [5] DHCPD: Send OFFER with ip 192.168.1.107
2021-02-11 12:23:09 [5] DHCPD: Send ACK to 192.168.1.107
2021-02-11 12:43:41 [6] DHCPD: Recv DISCOVER from 3A:31:2D:30:11:06
2021-02-11 12:43:41 [5] DHCPD: Send OFFER with ip 192.168.1.107
2021-02-11 12:43:43 [5] DHCPD: Send ACK to 192.168.1.107
2021-02-11 12:52:14 [5] DHCPD: Send ACK to 192.168.1.103
2021-02-11 12:59:26 [5] DHCPD: Send ACK to 192.168.1.107
2021-02-11 13:02:23 [5] DHCPD: Send ACK to 192.168.1.107
2021-02-11 13:05:25 [6] DHCPD: Recv DISCOVER from 3A:31:2D:30:11:06
2021-02-11 13:05:25 [5] DHCPD: Send OFFER with ip 192.168.1.107
2021-02-11 13:05:27 [5] DHCPD: Send ACK to 192.168.1.107
2021-02-11 13:05:59 [5] DHCPD: Send ACK to 192.168.1.110
2021-02-11 13:30:42 [6] Httpd: DNS 212.159.6.9 resolve succeed for dns.msftncsi.com
2021-02-11 13:30:42 [6] Httpd: DNS 212.159.6.9 resolve succeed for www.msftncsi.com
2021-02-11 13:30:42 [6] Httpd: NCSI response check succeed.
2021-02-11 13:30:43 [6] Httpd: DNS 212.159.6.9 resolve succeed for dns.msftncsi.com
2021-02-11 13:30:43 [6] Httpd: DNS 212.159.6.9 resolve succeed for www.msftncsi.com
2021-02-11 13:30:43 [6] Httpd: NCSI response check succeed.
2021-02-11 13:32:10 [5] System: Disable IPv4 SPI Firewall
2021-02-11 13:32:11 [5] System: Disable IPv6 SPI Firewall
2021-02-11 13:32:34 [5] System: Enable IPv4 SPI Firewall
2021-02-11 13:32:34 [5] System: Enable IPv6 SPI Firewall
2021-02-11 13:52:25 [5] DHCPD: Send ACK to 192.168.1.100
2021-02-11 13:59:13 [6] Httpd: DNS 212.159.6.9 resolve succeed for dns.msftncsi.com
2021-02-11 13:59:13 [6] Httpd: DNS 212.159.6.9 resolve succeed for www.msftncsi.com
2021-02-11 13:59:13 [6] Httpd: NCSI response check succeed.
2021-02-11 13:59:14 [6] Httpd: DNS 212.159.6.9 resolve succeed for dns.msftncsi.com
2021-02-11 13:59:14 [6] Httpd: DNS 212.159.6.9 resolve succeed for www.msftncsi.com
2021-02-11 13:59:14 [6] Httpd: NCSI response check succeed.
 

 

  0      
 
  0      
 
#1
Options
11 Reply
Re:VR2800 connection dropping when someone joints wifi
2021-02-11 18:10:28 - last edited 2021-02-17 07:09:22

@SMatharu 

 

For wireless settings you should use these (for both bands):

 

 

Try changing the DNS settings like this and test:

 

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
  0  
  0  
#2
Options
Re:VR2800 connection dropping when someone joints wifi
2021-02-16 09:17:03 - last edited 2021-02-17 07:09:22

@Ivaylo Thanks for the reply.

 

Version and encryption were set as you showed.

 

However, Primary and secondary DSL was not set as you showed, so I've updated and I will test now

 

Thanks 

  0  
  0  
#3
Options
Re:VR2800 connection dropping when someone joints wifi
2021-02-16 09:22:00 - last edited 2021-02-17 07:09:22

@Ivaylo This has'nt worked unfortunately.

 

Any other suggestions?

 

Thanks 

  0  
  0  
#4
Options
Re:VR2800 connection dropping when someone joints wifi
2021-02-16 16:04:48 - last edited 2021-02-17 07:09:22
Are you using the guest network for visitors ?
If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
  0  
  0  
#5
Options
Re:VR2800 connection dropping when someone joints wifi
2021-02-16 16:06:49 - last edited 2021-02-17 07:09:22

@Ivaylo I tried that to see if it would fix things but no luck. So i turned guest network off

  0  
  0  
#6
Options
Re:VR2800 connection dropping when someone joints wifi
2021-02-16 16:12:53 - last edited 2021-02-17 07:09:22
By "connection becomes horrendous and keeps dropping out" what exactly do you mean ? Describe the symptoms in details and observe the LED status of the device during these drop-outs.
If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
  0  
  0  
#7
Options
Re:VR2800 connection dropping when someone joints wifi
2021-02-17 12:09:41

@Ivaylo WIFI connection stays but the speed is very very slow, and sometimes even unresponsive 

  0  
  0  
#8
Options
Re:VR2800 connection dropping when someone joints wifi
2021-02-17 15:27:53 - last edited 2021-02-17 15:29:00

Have you tested your internet speed recently ? Can you post a screenshot of OOKLA speed test.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
  0  
  0  
#9
Options
Re:VR2800 connection dropping when someone joints wifi
2021-02-17 15:31:57 - last edited 2021-02-17 15:32:46

@Ivaylo 

 

Speed is absolutely fine

 

https://www.speedtest.net/result/10946036729.png

  0  
  0  
#10
Options
Re:VR2800 connection dropping when someone joints wifi
2021-02-17 16:05:11 - last edited 2021-02-17 16:05:30

@SMatharu 

 

It seem that your issue is similar to this one. Try following Kevin's directions in that thread to narrow down the culprit.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
  0  
  0  
#11
Options
12

Information

Helpful: 0

Views: 1626

Replies: 11

Related Articles
VR2800 WiFi connectivity dropping
1189 0
VR2800
1338 0
Archer vr2800 keeps dropping 2.4GHz
1030 0
OneMesh to VR2800?
5509 0
Archer VR2800 keeps dropping DSL sync
557 0
VR2800 Connection to router but no internet
940 1
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.