WiFi disabled
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Im a virgin customer with a hub 3. I've followed the quick install and the WiFi 2.4 and 5G don't light up on the extender. I've connected the adaptor with the Ethernet cable, both adaptor and extender have paired but the WiFi lights have failed to light. On the app they are shown off but can't switch them on. Hoping someone can assist.
Hey
If you know the IP address of the plug you can log into them and enable the WiFI.
If not.. download something like Advance IP Scanner https://www.advanced-ip-scanner.com/ and let it scan for the plugs, once you have the IP address (192.168.x.xx) type that into a web browser to access the plugs
log in as admin admin or whatever it is and you should be able to configure the wifi there.. i would recommend setting the wifi name and password the same as your main router, however this is not 100% required
Look for IPs with an Arrow beside them, that will indicate a web interface and might make it easier to find the plug (it could be any of them).
