Lan ports not working

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Lan ports not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Lan ports not working
Lan ports not working
2021-03-13 04:47:07
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1

Out of 4 Lan ports, only two are working or recognized by my devices. Especially port 1, 4 is not recognized. Any idea how to make function on all ports. 

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#1
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4 Reply
Re:Lan ports not working
2021-03-15 11:19:37

@Gesh 

 

Does it mean no internet can be detected when you connect a PC to the LAN 1 or LAN 4 port? Will the PC get an IP address from the AX73? 

 

It is suggested changing with a brand-new cat 5e or cat 6 cable, and test with other wired devices.

 

When and where did you purchase the AX73? Was it working before? Try to reset it to factory defaults, then check again if the LAN 1 and LAN 4 port will provide a connection.

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#2
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Re:Lan ports not working
2021-05-15 14:05:39

@Gesh i also have this problem. When connect to port 4 it say connected but no internet access. When change to other port it work ok. Meaning that port 4 is not working properly. Any solution?

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#3
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Re:Lan ports not working
2021-05-15 14:07:18
Im also using ax73 router
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#4
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Re:Lan ports not working
2021-05-17 09:19:41 - last edited 2021-05-17 09:22:19

Already got mine woking for the port.what i do is

1.Login to web management (IP address 192.168.0.1)

2.Click Advanced

3.Quick Setup

4.Time Zone

5.Select Connection Type(for me it is PPoE)

6.Enter PPPoE username & Password (mine is unifi)

7. Under PPPoE click special ISP setting (IPTV/VLAN)

8. Select ISP Custom.

9. Enter the following( idf u use UNIFI)

-VLAN INTERNET 500

-VLAN VOIP 400

-VLAN IPTV 600

-Tick Enable 802.1Q TAG

10. Click next

11.Personalize Wireless Settings

12. Change new wifi name and password and click next

13. Save.

Hope this help.

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