2.4 ghz network not visible , it shows only 5 Ghz

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2.4 ghz network not visible , it shows only 5 Ghz

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
2.4 ghz network not visible , it shows only 5 Ghz
2.4 ghz network not visible , it shows only 5 Ghz
2021-04-27 14:25:03
Model: Archer C20  
Hardware Version:
Firmware Version:

Hi there,

 

2.4 ghz is not visible in the network, it only shows 5 Ghz , but I am able to see the two networks while configuring but after that it shows only 5 Ghz and connects to that automatically

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Re:2.4 ghz network not visible , it shows only 5 Ghz
2021-04-27 16:12:33

@vasudeva255 

 

Hi,

 

Are you saying your client device (phone, computer, etc.) can see the 2.4 GHz Wi-Fi network for a short time, but then it disappears?

 

Do you use the same SSID for both 2.4 GHz and 5 GHz Wi-Fi or different SSIDs?

 

Can you remove or "forget" the 5 GHz network credentials on your client device (to prevent it from connecting to the 5 GHz Wi-Fi automatically) and then check again if you can now see both networks?

 

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