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Tether Parental Control not allowing me access to Profiles

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Tether Parental Control not allowing me access to Profiles

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tether Parental Control not allowing me access to Profiles
Tether Parental Control not allowing me access to Profiles
2021-05-11 23:53:35 - last edited 2021-06-23 05:52:42
Model: Archer AX3200  
Hardware Version:
Firmware Version: 1.0.0

I have been using the parental controls since I set up the Archer AX3200 a month ago. When I am away from home and need to add more time to my child's allowed hours of access I cannot access the Profiles in Parental Controls. Sometime this happens at home too. I have to reboot the router to get access to Prfiles again. Why is this happening? And how can I fix it? Thank you. 

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Re:Tether Parental Control not allowing me access to Profiles
2021-06-23 06:03:09

@greeneyes21 

 

Are you able to access the router web GUI when you are outside from the router network? You can try to enable the Remote Control on the router to check if you can modify the profile settings.

 

Just to confirm, do you often change the Parental Control settings when you are outside? How about other settings on the Tether app, are they normal?

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