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Cannot access tpMi-Fi iOS app

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Cannot access tpMi-Fi iOS app

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Cannot access tpMi-Fi iOS app
Cannot access tpMi-Fi iOS app
2021-06-05 09:47:03
Model: M7350  
Hardware Version:
Firmware Version:

Hi,

 

I've reset my device a bunch of times. Every time I enter the default password 'admin' the app returns a message stating it's the wrong password and it's been tried too many times, it then locks me out.

 

It mentions something about a web password, which, I'm sorry I have no recollection of :-(

 

Can anyone help get access to my device via the app?

 

Thanks,

 

Kenny

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Re:Cannot access tpMi-Fi iOS app
2021-06-09 12:10:09 - last edited 2021-06-09 12:11:36

@kensden 

 

Are you able to login to its web management page via the domain http://tplinkmifi.net? Check this guide: https://www.tp-link.com/support/faq/1647/.

 

If you can access its web management page with admin, that means the login password is correct. Please verify the firmware version of the M7350, as well as the tpMi-Fi app version, we will help confirm.

 

If you cannot access the web management page either, that means you may change the password before but failed to reset it to factory defaults, try one more time by removing the back cover, then use a pin to press and hold the Reset button for 10 seconds.

 

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