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Devices will not connect to 802.11ax only?

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Devices will not connect to 802.11ax only?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Devices will not connect to 802.11ax only?
Devices will not connect to 802.11ax only?
2021-06-27 20:44:01 - last edited 2021-06-27 21:11:23
Model: Archer AX10  
Hardware Version: V1
Firmware Version: 1.2.0 Build 20210421 Rel. 64516(5553)

I am trying to improve my WiFi settings and when I switched to 802.11ax only I found I could not get my devices to connect. I was able to switch to 802.11 a/n/ac/ax and my devices could connect. Are there any additional settings I need to check to get my devices compatible with this? I thought 802.11ax worked with my devices. Is there a tool I can use check my devices?
 

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Re:Devices will not connect to 802.11ax only?
2021-06-27 21:13:40

@js29123 

 

Hi,

 

Can you tell us the names and model numbers of your client devices?

 

For devices like smartphones and tablets you can check the specs on the Internet, for example on sites like www.gsmarena.com.

 

If your device is a WIndows computer, then run the command "netsh wlan show drivers" on the command prompt and look for the line "Radio types supported".

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Re:Devices will not connect to 802.11ax only?
2021-06-27 21:21:50

@woozle I have a Google Pixel 4, and Google Pixel Slate running Chrome OS. 

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Re:Devices will not connect to 802.11ax only?
2021-06-27 21:36:04 - last edited 2021-06-27 21:37:35

@js29123 

 

Check out these two official Google webpages that list the specs of you devices. No AX Wi-Fi supported, I am afraid.

 

https://support.google.com/pixelphone/answer/7158570 (scroll down to Pixel 4)

 

https://support.google.com/pixelslate/answer/9131920?hl=en

 

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