Wifi lights turn on and off on their on

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Wifi lights turn on and off on their on

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Wifi lights turn on and off on their on
Wifi lights turn on and off on their on
2021-08-02 19:01:09
Model: Archer C7  
Hardware Version:
Firmware Version:

I bought the device it was really fine working for a couple of months now for a couple of days it's wifi lights turn on and off frequently on their on and its really annoying 

Any help according to this pls help :( 

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#1
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5 Reply
Re:Wifi lights turn on and off on their on
2021-08-03 03:38:50

@Normal_User 

 

Can we have a short video showing the issue you are experiencing? 

 

When the Wi-Fi LED flashes, can you still see the wireless signal? Do you still have internet access if you connect a computer to the C7 with an Ethernet cable?

 

Was there anything abnormal before this issue starts? Please confirm if you are using the original power adapter. You can try to reset the router to factory defaults as per this guide:

https://www.tp-link.com/support/faq/497/

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Wifi lights turn on and off on their on
2021-08-03 09:28:31

@Kevin_Z  the connections disconnects when the routers wifi turn off and i have once reset the device to factory settings after a few days i saw the same problem and it is on its orgininal power adapter 

there is no option to upload video please guide me 

 

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#3
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Re:Wifi lights turn on and off on their on
2021-08-04 03:02:32

@Normal_User 

 

Please choose this icon to upload a video about the issue, thanks:

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:Wifi lights turn on and off on their on
2021-08-04 09:46:15

@Kevin_Z  here is the video of this issue 

thank yor for the help 

File:
trim.DCDE0C04-C079-4B70-AACD-A43C3A9A7360.MOVDownload
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#5
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Re:Wifi lights turn on and off on their on
2021-08-05 02:27:27

@Normal_User 

 

Are you using the original power adapter that came with the router? If yes, I guess this might be a hardware issue, we recommend reaching out to the local tech support to do further troubleshooting, or they could help with the replacement as per the local warranty policy:

https://www.tp-link.com/support/replacement-warranty/

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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