AX50 anti virus
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2021-08-25 23:14:42
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AX50 anti virus
2021-08-25 23:14:42
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My router shows "0 Day surfing protected" - see attachment
https://imgur.com/hrQpGdv https://imgur.com/hrQpGdv https://imgur.com/hrQpGdv https://imgur.com/hrQpGdv
what do I miss or missunderstand?
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Re:AX50 anti virus
2021-08-27 09:47:09
Do you mean the Anti-virus always displays a "0 Day surfing protected"? I'm wondering if the router is just restarted, and this will be cleared.
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Re:AX50 anti virus
2021-08-27 10:08:11
yes, AV is always on 0 Days even after a full day (no router restart)
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Re:AX50 anti virus
2021-08-30 08:33:42
We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue.
Nice to Meet You in Our TP-Link Community.
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Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN
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Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More
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Re:AX50 anti virus
2021-09-01 09:23:33 - last edited 2021-09-01 09:24:15
yes, they passed it on to the R&D team and see if there is any good solution 
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Re:AX50 anti virus
2021-09-01 10:04:54
If that is the case, please wait for the updates from the engineers patiently, they should reply to you as soon as the R & D locate the issue and or provide a fix.
Nice to Meet You in Our TP-Link Community.
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Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN
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Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More
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Re:AX50 anti virus
2021-09-02 02:50:30
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Re:AX50 anti virus
2021-09-02 09:44:12
@SmurfAX50 No new firmware for more than one year, so "wait" could mean a rather long period ...
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Re:AX50 anti virus
2021-09-02 10:04:59
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Re:AX50 anti virus
2021-09-03 02:00:44 - last edited 2021-09-03 02:05:16
Ben78
Hmmm, Do you suggest they know this problem since a long time?
Thing is no one knows router AV is working at all or it's just a Days update problem hence cosmetic.
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Re:AX50 anti virus
2021-09-08 21:50:45
@All
Just to finalise this thread - the AV Day counter requires the AX50 router to stay on 24 hours b4 it will increment a day hence people switching the router off overnight will see 0 Days all the time. Maybe they change that?
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2021-08-25 23:14:42
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