Can't even hook up with ethernet cable!

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Can't even hook up with ethernet cable!

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Can't even hook up with ethernet cable!
Can't even hook up with ethernet cable!
2021-08-31 04:03:09 - last edited 2021-09-01 07:49:41
Model: Deco M4  
Hardware Version:
Firmware Version: MU-MIMO

I bought a 2-pack home mesh kit to extend internet signal through the wall into an attached flat. Connected to my router in big lounge, got a solid white light. Positioned the other unit 6 metres away across the same room, could only get a pulsing blue which gives me a patchy signal, no better than it was without any booster. Tried moving No 2 around with no luck. i then connected the two together with an ethernet cable and even that hasn't worked, still a blue pulse. If I can't get a signal with a direct cable link, something's wrong. I feel like I have wasted my money and am considering returning it to the retailer.

Have I failed somewhere in my hookup?

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Re:Can't even hook up with ethernet cable!-Solution
2021-08-31 13:20:56 - last edited 2021-09-01 07:49:41

@richkiwi 

 

Please review this document: What do the different LED colors meaning of Deco?

 

Pulsing blue means you haven't configured that Deco. It must be added to your Deco mesh. You can do that through Deco app. Follow user manual or quick setup guide that came with Deco set.

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Re:Can't even hook up with ethernet cable!-Solution
2021-08-31 13:20:56 - last edited 2021-09-01 07:49:41

@richkiwi 

 

Please review this document: What do the different LED colors meaning of Deco?

 

Pulsing blue means you haven't configured that Deco. It must be added to your Deco mesh. You can do that through Deco app. Follow user manual or quick setup guide that came with Deco set.

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