Region : India

Model : TL-MR3040

Hardware Version : V1

Firmware Version : 3.14.2 Build 120822 Rel.40902n

ISP : Reliance Netconnect


ZTE AC-2737 not connecting / supported by
TL-MR3040 Portable 3G/3.75G Router

First it says - Identified
then connecting
then it goes unplugged
then restarting the same routine .


The website compatibility list shows - it is compatible

Reliance Netconnect AC2737 ZTE



-- :mad:The customer support hotline is never getting hot , not even a single time out of 40 tries they attended the call.

-- :rolleyes: The Email support is pathetic - they not even creating a ticket for support request which they receive .

Anyone with solved solution for the same issue please help , I need it to up very urgently.

I've checked all tries for the APN error it shows in log.

Thanks
Venkat

Here is the log

####################################################################
# TL-MR3040 System Log
# Time = 1970-01-01 0:05:45 346s
# H-Ver = MR3040 v1 00000000 : S-Ver = 3.14.2 Build 120822 Rel.40902n
# L = 192.168.0.1 : M = 255.255.255.0
# 3G : 3G = 0.0.0.0 : M = 0.0.0.0 : G = 0.0.0.0
####################################################################

1st day 00:00:08 OTHER INFO System started
1st day 00:00:19 DHCP NOTICE DHCP server started
1st day 00:00:19 SECURITY INFO PPTP Passthrough enabled
1st day 00:00:19 SECURITY INFO L2TP Passthrough enabled
1st day 00:00:19 SECURITY INFO IPSEC Passthrough enabled
1st day 00:00:19 SECURITY INFO FTP ALG enabled
1st day 00:00:19 SECURITY INFO TFTP ALG enabled
1st day 00:00:20 SECURITY INFO H323 ALG enabled
1st day 00:00:20 SECURITY INFO RTSP ALG enabled
1st day 00:00:20 DHCP NOTICE DHCPS:Recv REQUEST from 88:AE:1D:B2:69:50
1st day 00:00:22 DHCP NOTICE DHCPS:Send ACK to 192.168.0.100
1st day 00:00:26 DHCP NOTICE DHCPS:Recv INFORM from 88:AE:1D:B2:69:50
1st day 00:00:28 3G/4G NOTICE handle_card start
1st day 00:00:28 3G/4G INFO LTE MODEM = 0, status = 1, targetVendorID = 0x0, targetProductID = 0x0
1st day 00:00:33 3G/4G INFO Before Mode switch VendorID = 0x19d2, ProductID = 0xfff5
1st day 00:02:11 3G/4G INFO Main interface_index[0] = 0
1st day 00:02:12 3G/4G NOTICE after switch modem vid is 0x19d2 pid is 0xfff1
1st day 00:02:15 3G/4G INFO getModemPinStatus 257 Can not get modem PIN status
1st day 00:02:15 3G/4G INFO LTE MODEM = 0, status = 2, targetVendorID = 0x19d2, targetProductID = 0xfff1
1st day 00:02:15 3G/4G INFO USB modem is ready
1st day 00:02:25 PPP NOTICE Standard authentication.
1st day 00:02:25 3G/4G NOTICE 3G/4G start connecting...
1st day 00:02:25 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyUSB0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:02:25 PPP INFO pppd start
1st day 00:02:36 3G/4G WARNING 3G Modem connecting error, please check the dial number and APN.
1st day 00:02:36 3G/4G INFO sw3GMobileCmdReq 330 mobileFormatCmd error
1st day 00:02:47 PPP NOTICE Standard authentication.
1st day 00:02:47 3G/4G NOTICE 3G/4G start connecting...
1st day 00:02:47 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyUSB0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:02:47 PPP INFO pppd start
1st day 00:02:58 3G/4G NOTICE Reset the 3G modem, please wait.
1st day 00:02:58 3G/4G NOTICE handle_card start
1st day 00:02:58 3G/4G INFO LTE MODEM = 0, status = 1, targetVendorID = 0x0, targetProductID = 0x0
1st day 00:02:58 3G/4G INFO LTE MODEM = 0, status = 0, targetVendorID = 0x0, targetProductID = 0x0
1st day 00:02:58 3G/4G NOTICE delete usb_reset file
1st day 00:03:00 3G/4G INFO sw3GMobileCmdReq 330 mobileFormatCmd error
1st day 00:03:02 3G/4G INFO 3G Modem is plugged out.
1st day 00:03:06 3G/4G NOTICE handle_card start
1st day 00:03:06 3G/4G INFO LTE MODEM = 0, status = 1, targetVendorID = 0x0, targetProductID = 0x0
1st day 00:03:11 3G/4G INFO Before Mode switch VendorID = 0x19d2, ProductID = 0xfff5
1st day 00:03:14 DHCP NOTICE DHCPS:Recv INFORM from 88:AE:1D:B2:69:50
1st day 00:04:29 DHCP NOTICE DHCPS:Recv INFORM from 88:AE:1D:B2:69:50
1st day 00:04:52 3G/4G INFO Main interface_index[0] = 0
1st day 00:04:53 3G/4G NOTICE after switch modem vid is 0x19d2 pid is 0xfff1
1st day 00:04:56 3G/4G INFO getModemPinStatus 257 Can not get modem PIN status
1st day 00:04:56 3G/4G INFO LTE MODEM = 0, status = 2, targetVendorID = 0x19d2, targetProductID = 0xfff1
1st day 00:04:56 3G/4G INFO USB modem is ready
1st day 00:05:01 PPP NOTICE Standard authentication.
1st day 00:05:01 3G/4G NOTICE 3G/4G start connecting...
1st day 00:05:01 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyUSB0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:05:01 PPP INFO pppd start
1st day 00:05:11 3G/4G WARNING 3G Modem connecting error, please check the dial number and APN.
1st day 00:05:11 3G/4G INFO sw3GMobileCmdReq 330 mobileFormatCmd error
1st day 00:05:23 PPP NOTICE Standard authentication.
1st day 00:05:23 3G/4G NOTICE 3G/4G start connecting...
1st day 00:05:23 3G/4G INFO Run 3G dial cmd: pppd 3g 1 /dev/ttyUSB0 115200 connect "chat -s -v -f /etc/ppp/c
1st day 00:05:23 PPP INFO pppd start
1st day 00:05:33 3G/4G NOTICE Reset the 3G modem, please wait.
1st day 00:05:34 3G/4G NOTICE handle_card start
1st day 00:05:34 3G/4G INFO LTE MODEM = 0, status = 1, targetVendorID = 0x0, targetProductID = 0x0
1st day 00:05:34 3G/4G INFO LTE MODEM = 0, status = 0, targetVendorID = 0x0, targetProductID = 0x0
1st day 00:05:34 3G/4G NOTICE delete usb_reset file
1st day 00:05:35 3G/4G INFO sw3GMobileCmdReq 330 mobileFormatCmd error
1st day 00:05:37 3G/4G INFO 3G Modem is plugged out.
1st day 00:05:42 3G/4G NOTICE handle_card start
1st day 00:05:42 3G/4G INFO LTE MODEM = 0, status = 1, targetVendorID = 0x0, targetProductID = 0x0