Region : Ireland

Model : TL-WR841N

Hardware Version : Not Clear

Firmware Version :

ISP : Eircom

Hi there, I just bought a new tplink router 300mbps router from ebay to replace the old one that my phone company gave me when I got broadband at my house. So I ran the cd and hooked up the computer w/ the cable and turned everything on, but can't get internet through the router. All my computers are detecting the strong wireless signal from the router but there is not internet access, the yellow ! mark in the signal bars. I plug my old one back it and it works fine so there is signal coming in through the dsl cable. One thing maybe that could be a problem is that my DSL comes in through a regular phone jack and is the standard kind of phone line cable...it appears the blue input port on the back of my tplink router is for a larger wan cable or w/ever you call those...(bear with me please I'm not very tech savy)...I use this regular phone cable for my old router that the phone company gave me and it works fine. It seems to lock into the blue port on the back of the new tplink router but no internet is coming through the router? Do I maybe need some other cable or adaptor? Any ideas I'd really like to use this new router I bought and see if my internet performance is better at my house. Thank you so much for your time and consideration I tried to call the tech support line but it said no one was available and to try again another time. I work nights so this forum is more convienent if anyone has any advice to help me I would be very appreciative. THanks. -Damian