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please help, speed drops when I use the new router

Shad007

2024-10-22 23:20:01 - last edited Monday

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Registered: 2024-10-22

please help, speed drops when I use the new router

2024-10-22 23:20:01 - last edited Monday

Tags: #Installation

Model: Archer C64

Hardware Version: V1

Firmware Version: 1.13.2 Build 230824 Rel.74702n(5553)

My previous router was TL-WR840N. It gave the exact speed my ISP provided, but then I bought the Archer C64 router and connected it to the modem. Then I checked using the wifi and also the ethernet cable the speed drops to 1mbps or less everytime but when I use the old router of mine then the speed gets up instantly. What do I do? I've also replaced the Archer C64 with a new one but still the new Archer 64 shows the same problem, speed drops to 1mbps or less. I tried both 2.4 and 5 gHz channels but it's always the same.

please help me.

1 Accepted Solution

Marvin_S

2024-10-23 09:01:02 - last edited Monday

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Re:please help, speed drops when I use the new router-Solution

2024-10-23 09:01:02 - last edited Monday

@Shad007

Hi, thanks for posting question here.

If your router Archer C64(EU)_V1, it is suggested to upgrade firmware manually according to the official website, then follow the troubleshooting guide if the problem remains.

You may also contact local support for direct help.

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Marvin_S

2024-10-23 09:01:02 - last edited Monday

Posts: 1870

Helpful: 132

Solutions: 268

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Registered: 2022-05-09

Re:please help, speed drops when I use the new router-Solution

2024-10-23 09:01:02 - last edited Monday

@Shad007

Hi, thanks for posting question here.

If your router Archer C64(EU)_V1, it is suggested to upgrade firmware manually according to the official website, then follow the troubleshooting guide if the problem remains.

You may also contact local support for direct help.

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please help, speed drops when I use the new router

please help, speed drops when I use the new router

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