please help, speed drops when I use the new router

please help, speed drops when I use the new router

please help, speed drops when I use the new router
please help, speed drops when I use the new router
2 weeks ago
Tags: #Installation #speed drops to 1 mbps or less
Model: Archer C64  
Hardware Version: V1
Firmware Version: 1.13.2 Build 230824 Rel.74702n(5553)

My previous router was TL-WR840N. It gave the exact speed my ISP provided, but then I bought the Archer C64 router and connected it to the modem. Then I checked using the wifi and also the ethernet cable the speed drops to 1mbps or less everytime but when I use the old router of mine then the speed gets up instantly. What do I do? I've also replaced the Archer C64 with a new one but still the new Archer 64 shows the same problem, speed drops to 1mbps or less. I tried both 2.4 and 5 gHz channels but it's always the same.

 

please help me.

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Re:please help, speed drops when I use the new router
2 weeks ago

  @Shad007 

 

Hi, thanks for posting question here.

If your router Archer C64(EU)_V1, it is suggested to upgrade firmware manually according to the official website, then follow the troubleshooting guide if the problem remains.

You may also contact local support for direct help.

 

 

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Installation
speed drops to 1 mbps or less
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