Unable to connect to wifi on Redmi Note 7 Pro mobile

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Unable to connect to wifi on Redmi Note 7 Pro mobile

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to connect to wifi on Redmi Note 7 Pro mobile
Unable to connect to wifi on Redmi Note 7 Pro mobile
2021-10-13 09:51:09 - last edited 2021-10-14 03:40:55
Model: Archer A10  
Hardware Version: V18
Firmware Version: 1.2.1

I have recently configured Archer AX10 router. When I am trying to connect my Redmi Note7 Pro device it is not able to connect. Able to detect the wifi and it is saving after entering the password. But it is refelecting.

Please assist.

  5      
  5      
#1
Options
8 Reply
Re:Unable to connect to wifi on Redmi Note 7 Pro mobile
2021-10-13 18:46:26 - last edited 2021-10-14 03:40:55

@GovindAllu 

 

Set your AX10 wireless security settings like this and test again:

 

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
  9  
  9  
#2
Options
Re:Unable to connect to wifi on Redmi Note 7 Pro mobile
2021-10-14 00:41:21 - last edited 2021-10-14 03:40:55

@terziyski 

Thank you for your quick response.

Could you please let me know how can I change these settings. I mean what is the navigation.

I have tried to change but I couldn't see any of these options.

I have attached the screen shot for your reference. Please assist.

 

Thanks,

Govind.

File:
IMG_20211014_060913.jpgDownload
  0  
  0  
#3
Options
Re:Unable to connect to wifi on Redmi Note 7 Pro mobile
2021-10-14 02:33:36 - last edited 2021-10-14 03:40:55

@GovindAllu 

 

Log into your router using a PC or a laptop.

Use the tplinkwifi.net address in your browser to access its management page.

The settings in question are here:

 

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
  1  
  1  
#4
Options
Re:Unable to connect to wifi on Redmi Note 7 Pro mobile
2021-10-14 04:05:18

@terziyski 

Thank you for your response.

The suggested changes are already in place.

Please find the attached screenshot.

 

 

Thanks,

Govind.

  1  
  1  
#5
Options
Re:Unable to connect to wifi on Redmi Note 7 Pro mobile
2021-10-14 05:38:04

@GovindAllu 

 

OK. Make sure you're with the latest FW for your device.

Set the wireless Channel Width and Channel to 'Auto' for both bands.

Name the SSIDs differently for each band (e.g. Moksh259 for 2.4GHz and Moksh259-5G for 5 GHz).

Then 'forget' the wireless network (Moksh259) from your mobile and try to re-connect again.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
  0  
  0  
#6
Options
Re:Unable to connect to wifi on Redmi Note 7 Pro mobile
2021-10-18 08:51:19

@terziyski 

 

Sorry for the delay.

Device has latest FW version 1.2.1 Build 20210513 Rel. 79745

I have changed the wireless Channel Width and Channel to 'Auto' for both bands.

Changed the names as suggested  "Moksh259 for 2.4GHz and Moksh259-5G for 5 GHz"

Tried Forget Network and tried reconnect with Moksh259. Still same issue.

 

Thanks,

Govind.

  0  
  0  
#7
Options
Re:Unable to connect to wifi on Redmi Note 7 Pro mobile
2021-10-18 09:49:58 - last edited 2021-10-19 01:26:09

@GovindAllu 

 

Do you have the same issue with another device ?

Try changing your wireless security settings like this and test again.

 

Security: WPA/WPA2-Personal

Version: Auto

Encryption: Auto

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
  0  
  0  
#8
Options
Re:Unable to connect to wifi on Redmi Note 7 Pro mobile
2022-04-03 15:49:00

terziyski wrote

@GovindAllu 

 

Do you have the same issue with another device ?

Try changing your wireless security settings like this and test again.

 

Security: WPA/WPA2-Personal

Version: Auto

Encryption: Auto

  @terziyski 

 

It worked for me (Redmi 7) with the below settings:

 

  5  
  5  
#9
Options

Information

Helpful: 5

Views: 6598

Replies: 8

Related Articles